Flowcode is the offline to online conversion platform, frictionlessly converting fans to brands. Privacy-compliant, ultra-fast, and designed with intention, Flowcode is the number one trusted QR and Offline to Online conversion platform. Founded by the former CEO of AOL and President of Google Americas, we are a team of experienced executives, startup founders, engineers, scientists, artists, and designers - who are all consumer, customer, and data-obsessed.
Based in the heart of NYC, we're on the hunt for a Chief Business Officer (CBO) to lead our Go to Market organization. As our CBO, you'll be the conductor of revenue, aligning sales, marketing, customer success, and partnerships into a revenue-generating powerhouse. Reporting directly to the CEO, you will play a pivotal role in shaping the company's commercial success.
This is not just a job, it's an opportunity to:
- Own the revenue growth trajectory: Develop and execute data-driven, multi-year revenue strategies to meet and exceed ambitious targets, and drive the company's growth and profitability.
- Build a world-class revenue team & operating engine: Optimize sales methodologies, recruit, lead and nurture top talent across sales, marketing and customer success, and foster a culture of data-driven decision-making.
- Forge deep customer relationships: Understand our customers' needs like the back of your hand and champion their success through a relentless focus on customer happiness.
- Innovate Revenue Operations & Products: Collaborate with the product and engineering teams to align product development with market demand, ensuring that the company's offerings meet and exceed customer expectations. Implement AI and other machine-based enhancements to revenue strategy, operations, and execution.
- Become a C-suite thought leader: Collaborate with the executive team to define the company's vision and translate it into actionable revenue strategies - and represent Flowcode at public and industry events.
- Be the interface point with global brands and influencers: the NBA, NFL, NHL, etc
Additional Responsibilities
As the CBO at Flowcode, you will also be responsible for the following:
- Define target markets, identify key customer segments, and drive initiatives to acquire, retain, and expand the customer base.
- Optimize pricing, packaging, and positioning strategies to drive revenue growth while maintaining a competitive edge in the market.
- Implement and manage robust sales processes and systems, leveraging data analytics and insights to enhance sales effectiveness and efficiency.
- Partner with the customer success team to ensure high levels of customer satisfaction and retention.
- Provide regular reporting and analysis for the executive team and the board of directors on key performance metrics, revenue forecasts, and sales pipeline, enabling data-driven decision-making and strategic planning.
- Stay abreast of industry trends, market developments, and competitive landscape, leveraging insights to drive innovation and strategic growth initiatives.
- Be a high functioning and engaged leader on the Flowcode executive team and across the entire organization
Qualifications:
You’re the perfect fit if you:
- Have a proven track record of driving revenue growth, exceeding revenue targets and scaling B2B SaaS and/or performance-based businesses, ideally within a high-growth startup environment.
- Have extensive experience operationalizing sales, marketing, and customer success teams.
- Have an engaging leadership style that inspires and motivates teams to achieve the impossible.
- Are a relentless competitor with an insatiable hunger for success of the company and your team.
- Have a strong understanding of the B2B SaaS market, customer acquisition and retention strategies, and revenue generation best practices.
- Are a data-driven, strategic thinker with the ability to translate insights into action, and develop and execute revenue generation plans that align with the company's overall vision and goals.
- Have exceptional communication, collaboration and interpersonal skills, with the ability to build strong relationships with internal teams, customers, and external partners.
- Have an entrepreneurial spirit with a proactive and innovative approach to identifying and capitalizing on new market opportunities.
- Have a bachelor's degree in business, marketing, or a related field; MBA or other advanced degree is a plus.
- Deep knowledge of CRM systems, sales automation tools, and other relevant technology platforms to drive sales and revenue effectiveness.
Why Join Us:
- A competitive compensation package with generous equity and bonus potential.
- The chance to shape the future of a high-impact company that's already changing the game.
- A dynamic, collaborative work environment in the heart of NYC.
- The opportunity to work with a talented, passionate team that's always pushing the boundaries in an environment of continuous testing and learning.
- Opportunity to make a significant impact and drive the company's revenue growth trajectory, with the potential for significant career advancement as the company scales.
This is an in-office role at our beautiful offices in Soho, NYC.
Note: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Let's make magic happen in NYC!
