UNCAGE YOUR AMBITION as an Order Validation Specialist
We are FlightHub Group, an ambitious team of people that created FlightHub and Justfly. Our brands have grown to become two of the top-ranked travel agencies in North America. We now serve over 3 million customers per year, totaling 3 billion dollars in sales, and, whereas the pandemic may have slowed us down a little, we are coming back even stronger. We dream big, pursue passionately, and follow through with resolute self-belief and rigorous commitment. We are a group of individuals sharing a common vision and values, having come together to pursue a collective mission: overtaking the #1 spot in the world.
We are looking for an Order Validation Specialist, with 1-2 years of experience to join our team. Working alongside Hakan, Director of Technical Delivery & Operational Performance and Ahmad, Operational Performance Manager, you will be responsible for auditing and investigating our internal booking records, while playing a key role in increasing operational accuracy to improve the overall customer experience. Our teams will count on you to acquire and investigate information from various sources to identify inaccuracies, perform adjustments and provide insights on changes, both internally and directly to our customers.
Many career paths can prepare you for this life-changing opportunity, but preferably, you’re highly skilled in:
- Performing thorough investigations and root-cause analyses;
- Working with modern web browsers & tools;
- Using Excel to compile reports and perform calculations;
- Working in a fast-paced and technological environment;
- Communicating effectively and efficiently, both with internal stakeholders and external parties (i.e working with our technical teams as well as our customers to resolve issues).
* Please note this position is in Montreal, Quebec.
Show us your drive and join our team!
Check us out careers.flighthub.com