UNCAGE YOUR AMBITION as a Ticketing Department Manager
We are FlightHub, an ambitious group of people that created Flighthub and Justfly. Our brands have grown to become two of the top ranked travel agencies in North America. We now serve over 3 million customers per year, totaling 3 billion dollars in sales, and we’re not stopping there. We dream big, pursue passionately and follow through with resolute self-belief and rigorous commitment. We are a group of individuals sharing a common vision and values, having come together to pursue a collective mission: overtaking the #1 spot in the world.
We're looking for a Ticketing Department Manager, with 3+ years of experience. Working alongside Roman, our Air Fulfillment & Ticketing Director, you would be a part of a dynamic and skilled team of Product Owners, Developers and Travel Specialists. This team works diligently to ensure that every request related to customer airline tickets are fulfilled accurately and within projected Service Level Agreement. You will have the opportunity to manage a team of ticketing specialists while working closely with our development squads on the automation of our ticketing processes.
Many career paths can prepare you for this life-changing opportunity, but preferably, you’re highly skilled in:
- Operating a GDS (Amadeus, Sabre, Apollo);
- Managing a team of 30+ agents;
- Creating automated flows and scripts for ticketing agents;
- Using reporting tools to create reports (Looker, Sisense, Tableau).;
- Teamwork, to collaborate with the Fulfillment Squad and contribute to the overall success of our company.
Show us your drive and join our team!
Check us out careers.flighthub.com