We’re reinventing global trade.

Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator.

With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members.

As a result of our global expansion, we're looking for a Ocean Freight Operations Associate for Flexport Asia that will be a part of the Ocean Freight Service Organization within our Supply-Side Team. The Ocean Freight Operations Associate will join our growing Ocean Freight Operations Team in Shenzhen to deliver sea freight booking and local logistics services to Flexport clients and their suppliers. Salivating at the thought of building teams and processes while streamlining the inefficient industry of global trade?  Keep reading!

What you will do:

  • Execute booking and documentation processes with Carriers;

  • Work within a Global Ocean Team to manage Carrier partnerships and handle exceptions efficiently;

  • Work intimately with Global Account Management teams to ensure an effective end-to-end China export process for Flexport customers;

  • Contribute to the development and implementation of Flexport software and systems that will enable us to differentiate Flexport from the industry;

  • Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance.

  • Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service.

 What you will need:

  • A strong performance record of living our values;

  • A tendency toward process-oriented thinking;

  • A desire to deliver exceptional service to our Carriers and to our Account Management teams;

  • Sea freight booking operations experience is a “plus”; at least one year experience in Freight Forwarding Industry.

  • China export operations experience is a “plus”; 1-year experience in Export Operation

  • A willingness to blend industry best practice with the Flexport operations Philosophy.

  • Good verbal and written communication skills. 
  • Ability to speak and understand English with clarity.

 Where you'll work:

Our Shenzhen team is streamlining processes at the beginning of the supply chain and strengthening relationships with Asia-based clients and partners. Our office is located in the heart of Shenzhen’s central business district, with fantastic views of the Civic Center (we gaze out at it a lot). We’re surrounded by great restaurants, fantastic shopping, and stroll-worthy parks and plazas.

Investing your time with Flexport means having an immediate impact, all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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