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People Operations Associate

Amsterdam, Netherlands

About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

Investing your time with Flexport means keeping pace with a rapidly growing business, learning new skills, and seeking opportunities to fill the gap. We appreciate your contributions to making Flexport an amazing place to work and we encourage upwards or lateral movement and transfers that align with current business needs.

As our People Operations Associate, Europe you’ll join the small and mighty People Operations Team in Europe, part of the broader People Team. You will support all day-to-day HR operations and global people programs. You will act as the face of HR and be responsible for supporting Flexport’s new hire on-boarding and off-boarding processes, demonstrating thoughtful communication and detailed record-keeping. You will be actively involved with all parts of the business on a daily basis, working cross functionally with other teams and handling highly confidential information. Finally, and most importantly, you seek to continually improve processes and performance to be more scalable and efficient, and to better serve the Flexport team globally.

You will:

  • Be the first point of contact for employees in Europe and provide excellent customer service for a wide range of questions covering topics like benefits, visas, onboarding, orientation events, new hires and processing transactions in the HR systems
  • Drive the onboarding process for the new hires from the moment candidates sign their offer until their start date
  • Coordinate off-boarding in conjunction with People Business Partners and coordinate with stakeholder groups (Payroll, IT, etc.)
  • Process a variety of employment-related changes within Workday, our HRIS system, including employee status changes, employee information and other confidential employee data
  • Own the hygiene of people's data on Workday by regularly auditing the data, preparing reports, and proposing business process improvements

You should have:

  • At least 1 year work experience as an HR/People Ops Associate or Generalist, preferably in a startup or rapid growth company
  • Bachelor’s degree in Human Resources, Business Administration or related field
  • Spoken and written English & Dutch and one other language (Italian, German, Spanish and/or Danish) is preferred
  • Payroll experience a plus
  • International and especially European experience is preferable
  • Excellent analytical and problem-solving skills with great attention to detail
  • Familiar with employment law concepts and ensuring confidentiality, tact and sensitive when handling any HR / employee case 
  • Thorough research skills coupled with the ability to clearly and concisely present information and recommendations
  • Advanced proficiency with Excel and/or G-Suite applications (Gmail, Docs, Sheets, Calendar)
  • Demonstrated ability to organize and prioritize a high volume of concurrent tasks and responsibilities
  • Knowledge of specific HRIS (workday) is an advantage

What's in it for you?

  • An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
  • Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis 
  • Commute expenses: Flexport will cover  home-office commuting costs for employees living outside of Amsterdam
  • 25 working days as vacation days based on full time employment.
  • Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport. 
  • A defined pension contribution scheme
  • Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
  • Hybrid work arrangements offer you the flexibility of working from home with the collaboration of in-office days
  • Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
  • Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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Flexport collects and processes your personal data for the purposes of managing Flexport's recruitment related activities as well as for organizational planning purposes globally. Consequently, Flexport may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. 

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At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Completing this survey is optional, but we hope that you will choose to answer. All responses are kept private and will not be used during the hiring process in any way.

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