Build the Platform that powers global trade

The opportunity:

Flexport's mission is to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. We are solving complex problems on a global scale, and disrupting a multi-trillion dollar industry that has remained stubbornly unchanged.

Paying duties and getting permission to move goods across borders is a major part of the logistics puzzle. We ensure customers pay the right amount of duties and that their goods move frictionless across borders all over the world. We are building a product supporting the timely and highly accurate exchange of information with customs authorities all over the globe. It's incredibly impactful and if done right, can save companies millions of dollars and clear their goods faster for sale.

We're looking for a product manager to take on automating US customs, one of Flexport’s essential initiatives. Our mission is to make one of the hardest parts of trade — customs — fast, easy, and unrivaled in its accuracy. As a product manager, you will play a key part in solving some of the toughest challenges in the industry.

Come change global trade with us!

You will:

  • Work closely with our Business, Operations, and Technology teams to develop a product strategy and roadmap to make Flexport’s US customs offerings the best in the market.
  • Work with a cross-functional team of designers, engineers, and operations specialists to implement your product vision.
  • Become a domain expert: understand the market, competitive landscape, and how Flexport can change it all from the ground up.
  • Write clear, detailed specs and aggressively unblock your team to enable them to execute
  • Innovate and launch features rapidly and incrementally. We ship to production dozens of times per day
  • Be a strong voice for your team, communicating feature releases and managing expectations with stakeholders across the company
  • Continuously improve Flexport’s product processes

You should have:

  • At least  years of product management or relevant work experience.
  • Business acumen. You understand the levers of the business, know how to set KPI’s, and can methodically ship product that moves the needle.
  • Technical competence. You can competently discuss APIs and services with the engineering team (but you don’t need to be able to code).
  • Excellent communication. You are able to convey ideas effectively, listen intently, write strong product requirements, and drive consensus across functions and teams.
  • An innate sense of ownership. You can work independently and lead a smoothly running product development team.
  • Executive presence. You can hold your own with our senior leadership team.
  • A sense of community. You care about team culture and want to help Flexport scale our organization by improving our interactions and processes.
  • A bachelor’s degree.

    Bonus points if you have:

  • Industry experience in customs, freight forwarding, or logistics, etc.

About Flexport:

Flexport is a global freight forwarder helping more than 10,000 clients and suppliers lead all aspects of their supply chain operations across 109 countries. Started in 2013, we've raised over $1.3B  from investors that include SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Flexport are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.