Business Development Representative

At Fletcher Jones Audi our mission is to deliver a world class guest experience through the pursuit of excellence. This journey, fueled by innovation and integrity, has led us to be the nation’s #1 family-owned automotive group.

As part of the Fletcher Jones Automotive Group team, you will join a family-owned business invested in the growth of each of its team members. You’ll drive your career with cutting-edge training, enjoy mentorship from experienced leaders, unlock excellent benefits, and more. Your next opportunity awaits! We are seeking a Business Development Representative to join our team.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

The Business Development Representative (BDR) plays a critical role in driving revenue and improving customer engagement for the dealership, particularly within the sales department. Their primary responsibility is to generate and nurture leads, ensuring a steady flow of qualified prospects to the sales team.

Responsibilities

• The primary goal is to convert leads into showroom appointments, increasing the dealership’s chances of making a sale, by responding to inbound inquiries from online forms, website chats, and third-party lead providers.
• By nurturing leads, the BDR increases showroom traffic and help sales consultants focus on closing deals, rather than prospecting.
• Follow up on internet leads to ensure no potential customer falls through the cracks.
• Uses CRM systems track leads and follow-ups, ensuring prospects are consistently engaged.
• Play a key role in executing special promotions, sales events, and seasonal campaigns by reaching out to targeted customer lists.
• Ensure that more customers show up for appointments, the sales team operate more efficiently, leading to higher closing ratios.
• Help improve CSI (Customer Satisfaction Index) scores by ensuring a seamless and professional guest experience.

 Qualifications

• Outstanding interpersonal and communication skills
• Strong computer skills
• Previous experience in a call center, retail or customer service is preferred
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor

Compensation

Expected range is $60,000 - $84,000 per year

At Fletcher Jones Audi, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer