Flash is revolutionizing urban mobility. We are changing how people move around cities by developing and deploying a smart, fun and environmentally-friendly transportation system. Headquartered in Berlin, but with mostly-autonomous local teams distributed across major European cities, we are starting by launching a fleet of next-generation electric kick-scooters.

And this is only the beginning. Flash is one of the fastest growing global tech start-ups, with the bold ambition of improving people’s lives through safe, convenient, affordable and comfortable mobility.

Come join our team, be part of this exciting journey, help to build a more sustainable future! 

 

 

Responsibilities

  • Development of a holistic community management strategy and guidelines to further drive community growth and engagement
  • Drive the development of a community engagement plan to drive brand loyalty in collaboration with Social Media Lead
  • Increase overall community engagement by planning and supporting physical community events with Event Team and external agencies
  • Develop a community ambassador program and become point of contact for all ambassador-related communication
  • Develop and create reports on community management success 
  • Manage the monitoring and moderation of daily community conversation and engagement based on defined tone of voice
  • Support in the development of community-related digital in-app features 

Requirements

  • +3 years experience in relevant position with a community-based product, brand or service 
  • Proven ability to create a (global) community management strategy
  • Knowledge on how to increase community engagement on- and offline
  • Experience in scaling community ambassador programs and managing development on day-to-day basis
  • Knowledge in building new communities in new markets (physical and digital communities)
  • Knowledge in defining activations within new and existing communities that drives brand loyalty
  • Proven skills in using community management platforms and tools
  • Fluent in German and English with excellent oral and written communication skills

What We Offer

  • The opportunity to revolutionize urban mobility and change cities for all of us
  • Professional and personal growth building one of the fastest growing startup of 2019 with a very experienced team of entrepreneurs
  • A rapid environment where autonomy, fast decision making and learning by trying is key
  • Working together in a team of the best in their fields from top companies around the world

Ready to undertake your next big thing? Awesome! We look forward to talking with you.  

Your application and personal data will be collected by LMTS Germany GmbH.

 

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