Flash is revolutionizing urban mobility. We are changing how people move around cities by developing and deploying a smart, fun and environmentally-friendly transportation system. Headquartered in Berlin, but with mostly-autonomous local teams distributed across major European cities, we are starting by launching a fleet of next-generation electric kick-scooters.
And this is only the beginning. Flash is one of the fastest growing global tech start-ups, with the bold ambition of improving people’s lives through safe, convenient, affordable and comfortable mobility.
Come join our team, be part of this exciting journey, help to build a more sustainable future!
- Development of a holistic community management strategy and guidelines to further drive community growth and engagement
- Drive the development of a community engagement plan to drive brand loyalty in collaboration with Social Media Lead
- Increase overall community engagement by planning and supporting physical community events with Event Team and external agencies
- Develop a community ambassador program and become point of contact for all ambassador-related communication
- Develop and create reports on community management success
- Manage the monitoring and moderation of daily community conversation and engagement based on defined tone of voice
- Support in the development of community-related digital in-app features
- +3 years experience in relevant position with a community-based product, brand or service
- Proven ability to create a (global) community management strategy
- Knowledge on how to increase community engagement on- and offline
- Experience in scaling community ambassador programs and managing development on day-to-day basis
- Knowledge in building new communities in new markets (physical and digital communities)
- Knowledge in defining activations within new and existing communities that drives brand loyalty
- Proven skills in using community management platforms and tools
- Fluent in German and English with excellent oral and written communication skills
What We Offer
- The opportunity to revolutionize urban mobility and change cities for all of us
- Professional and personal growth building one of the fastest growing startup of 2019 with a very experienced team of entrepreneurs
- A rapid environment where autonomy, fast decision making and learning by trying is key
- Working together in a team of the best in their fields from top companies around the world
Ready to undertake your next big thing? Awesome! We look forward to talking with you.
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