Product Manager Payment - Berlin

Flash is revolutionizing urban mobility. We are changing how people move around cities by developing and deploying a smart, fun and environmentally-friendly transportation system. Headquartered in Berlin, but with mostly-autonomous local teams distributed across major European cities, we are starting by launching a fleet of next-generation electric kick-scooters.

And this is only the beginning. Flash is one of the fastest growing global tech start-ups, with the bold ambition of improving people’s lives through safe, convenient, affordable and comfortable mobility.

Come join our team, be part of this exciting journey, help to build a more sustainable future!

Responsibilities

  • Own the product roadmap and existing integrations around payment end to end from the user experience to the operations enablement and automation, in order to deal with refunds, fraud, invoices etc. efficiently
  • Manage the relationship with our payment partners 
  • Optimize the conversion of newly acquired customers by extending our offering of payment methodologies
  • Analyze payment flows and processes, and execute improvements to continuously reduce fraud costs  
  • Work closely with colleagues from Finance, Analytics, Customer Service, Business Development, Engineering and Design to ensure that the desired economic and operational KPIs are defined and met
  • Own payment related data dashboards and reports

Requirements

  • +3 years of experience in a Product Manager role directly related to Payment & Fraud topics and a total of +7 years of working experience in relevant roles
  • In-depth insight and knowledge of payment methods, processes and payment service providers
  • Understand complex technical architectures of modern web and mobile applications
  • Understanding industry standards such as PCI DSS, PA DSS, PCI PTS, etc. and technologies, products, solutions used to collect, share, access and use credit card or payments data
  • Strong project manager with a proven track record of delivering world-class products; experience in leading cross-functional project teams in an agile environment is a must
  • Outgoing and open-minded person that is able to motivate a team to go the extra mile, same as you do
  • Strong analytical skills with an ability to transform complex data, customer insights and business requirements into a prioritized roadmap
  • Entrepreneurial mindset, hands-on mentality, stress resistance and passion to solve big challenges in a simple way. Working experience in startup environments is highly appreciated
  • Exceptional communication skills, both within your team and with leadership and stakeholders
  • University degree in Business, Finance, Data science, Statistics, Economics, or similar
  • Experience using Netsuite is a plus 

What We Offer

  • The opportunity to revolutionize urban mobility and change cities for all of us
  • Professional and personal growth building one of the fastest growing startup of 2019 with a very experienced team of entrepreneurs
  • A rapid environment where autonomy, fast decision making and learning by trying is key
  • Working together in a team of the best in their fields from top companies around the world

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