If you are experienced, have great customer service, and excel at HVAC diagnosis and maintenance, our HVAC PRO role could be a great fit. This role will provide maximum potential if you are someone that is thorough, analytic, and eager to grow value for a technology-centric service business.
You will be responsible for:
Delivering excellent customer service and sustaining high levels of customer satisfaction
Installing heating, air conditioning, ventilation and refrigeration equipment, as well as other products in accordance with company requirements and manufacture specifications
Clearly communicate findings, solutions, and next steps to customers
Managing your schedule and activities with Dispatch to create the best customer experience possible
Managing all on-site installation, repair, maintenance and test tasks
Diagnosing errors or technical problems and determine proper solutions
Properly use technology to document and complete field visits
Following standard procedures and process to ensure that the company vehicle is properly stocked, returns defective and unused parts and ordering and replenishing vehicle stock as needed
High school diploma, GED or suitable equivalent
1+ year experience as an HVAC technician, and willingness to continue education in the HVAC field
Understanding of advanced principles of air conditioning, refrigeration and heating.
Working knowledge of boiler systems.
Proficient in balancing air and water treatment systems in line with HVAC protocols.
Excellent written and verbal skill
Ability to work a flexible schedule based on the needs of the business
Are you looking to conquer your inner Donkeycorn? Magical yet grounded, here at Fixd we are a growing community of technologists passionate about serving the customer and providing a life changing experience to our users. We are scrappy, competitive (in a good way), entrepreneurial and relentlessly determined.
Remove the headache, the sales pitch and high prices from scheduling home services. With Fixd, you can book home service maintenance, repairs and installs in seconds using the website or app with the comfort of our upfront pricing. Fixd is the smart way to manage your home, keep a fixd budget for your home with our Home Warranty, HVAC Maintenance Plan and Pool & Spa Plans. Fixd Repair is based out of Dallas, TX with growing service locations across major national markets.