From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

Job Description 

About the role:
Due to continued growth we are seeking an extraordinary leader to join our team as Manager, Solution Architecture for the Enterprise segment.  Reporting to the Senior Director of Solution Architecture, this leader will be instrumental in ensuring the technical success of the vast majority of our customers.  This leader will ensure their teams have the capacity, capability, and motivation to deliver customers success with implementation best practices.  In addition to the requisite passion, skills, and experience, they will have a consistent track record in building and leading high performing teams that exceed targets and associated organizational objectives. 

As a Manager, Solution Architecture, at Fivetran, you will: 

  1. Attract, hire, onboard, develop, and empower a team of Enterprise Solution Architects to consistently and predictably exceed Fivetran’s revenue ramp, expansion and renewal targets.
  2. Drive a high-accountability culture through best-in-class coaching, modeling clear expectations for achievement, and evangelizing a disciplined process for the team.
    1. Consistently review team member calls and customer communication, coaching them through clear feedback and example.
  3. Ensure excellent resolution of complex technical needs through strong technical enablement, troubleshooting, and technical solutioning skills.
  4. Work in lockstep with our Customer Success Managers, Sales Engineers, and Customer Support Engineers to develop clear roles and responsibilities that deliver seamless and delightful customer experiences.
  5. Collaborate cross-functionally with leaders in Sales, Product, Engineering, Marketing, Partnerships and Analytics to build an empowered and effective Technical Success team.
  6. Champion value-based Command of the Message methodologies to help the team identify, qualify and build a sustainable expansion pipeline.
  7. Process qualitative or quantitative data around the team’s inputs and outputs and draw insightful conclusions from it. Exhibit a probing mind and develop penetrating insights. 
  8. Forecast clearly to the leadership teams, with consistent accuracy and a deep knowledge of our Commercial & Growth book of business
    1. Help the team strategize and prioritize accounts, enabling them to manage their own books of business.
  9. Adjust quickly to changing priorities and conditions, communicating complexity and change effectively with the team.
  10. Inspire team members by communicating the big picture, and exhibit strategic thinking and visioning. Determine opportunities and threats through comprehensive analysis of current and future trends.
  11. Build out reusable content & scalable operational approaches to scale TSM team efforts for maximum impact

What you bring to the table: 

  1. Strong verbal communicator who is comfortable and skilled at regularly sharing feedback to peers, reports, and leadership, both positive and constructive.
  2. An insatiable curiosity about our customers, and a data-backed vision for how Fivetran can drive positive business outcomes in this segment
  3. Experience partnering cross-functionally and driving technical solutions for customers to expand revenue within books of business.
  4. Natural ability to lead and motivate TSMs through continuous growth and change; easily able to earn the trust and respect of the team with a One Team One Dream mindset 
  5. Unwillingness to settle for good results when great results are possible
  6. Willingness and ability to address challenging escalations, drawing upon other groups’ and cross-functional team members where appropriate.
  7. High levels of initiative and integrity that embody Fivetran’s values; a genuine interest in making the often harder, but more thoughtful & holistic decisions.


  1. 2+ years technical leadership experience with a consistent track record of recruiting and retaining high-performing senior TSMs (or equivalent) selling a technical solution to technical teams

Perks and Benefits:

  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team building activities
  • Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
  • Commuter benefits to help with transit and parking costs
  • Employee Assistance Program (EAP)
  • Referral Bonuses
  • Stock equity -- every employee is granted stock options when they walk in the door   
  • Annual Camp Fivetran trip that brings together every employee from around the world

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

Apply for this Job

* Required


Demographic Questions - US

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

Gender Identity (Gender identity refers to one’s innermost concept of self as male, female, neither or both.) (Select one)

What is your Race/Ethnicity? (Select one)

Veteran Status (Select one)

What is your Sexual Orientation? (Sexual orientation refers to an inherent emotional, romantic, or sexual attraction to other people.) (Select one)

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Fivetran ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.