From our founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, your data just arrives in your warehouse, canonical and ready to query, no engineering or maintenance required. As we watch more and more companies leverage our technology to become truly data-driven, we’re proud not only of our growth but also of the fact that we’ve grown without compromising our core values.
 
Integrity.
We do the right thing, even when it's harder in the short run. We challenge the status quo by reasoning from first principles.
 
Initiative.
Fivetran belongs to all of us. We take ownership and are accountable for getting things done. Through curiosity, learning, and coaching, we grow as individuals and teams.
 
One team, one dream.
We share the pains and successes of our customers, partners and colleagues. We seek, gather, and trust a diverse group of teammates with different perspectives to guide Fivetran's progress.
 
If these values resonate with you, we’d love to hear from you.

About the role:

As the Manager of Site Reliability, you will take on the responsibility for the US-based group of SRE Engineers. Together with other SRE managers and engineers in Dublin, Kaluga and Bangalore, you will take ownership over the reliability of Fivetran’s service, including building and monitoring repeatable infrastructure, reliability and robustness of the continuously deployed release pipeline, as well as timely and effective incident response and resolution. You will co-own the responsibility for the scalability and reliability of Fivetran’s connector infrastructure; and you will bring together and grow a US-based team that reliably delivers excellent results while maintaining a culture of strong collaboration, engagement, and continuous improvement.  

As an SRE Manager at Fivetran, you will:

Leadership and Talent Management

  • Plan the growth of the US-based SRE organization and hire additional team members
  • Help engineers advance in their careers; Actively guide and coach them
  • Set clear expectations and create a positive work environment based on accountability
  • Establish strong global and cross-team relationships with US-based software teams and the other SRE teams around the world

SRE Subject Matter Expertise 

  • Scale the Fivetran Platform sustainably through automation and monitoring
  • Advocate for simple, elegant, and easily scalable system design
  • Support new services before they go live through activities such as system design consulting, capacity planning and launch reviews
  • Ability to be hands-on and willing to act as player-coach in SRE areas such as IaC, Observability & Alerting or Release Management
  • Demonstrate strong accountability for infrastructure cost management
  • Optimize our continuous integration and deployment process, striving for safe, frequent, and automated releases
  • Advocate and enforce stringent testing and validation policies before code is shipped 
  • Continuously improve our 24/7 incident management process and facilitate blameless post-mortems

What you bring to the table: 

  • Ability to iterate in the context of an evolving service environment
  • Experience in managing change and getting buy-in from the organization  
  • A passion for SRE/DevOps and running highly resilient/automated systems
  • Extensive experience in leading a Service Reliability Engineering (SRE)/DevOps team operating in a public cloud
  • Demonstrate significant working knowledge of Continuous Integration and Continuous Deployment processes and tooling
  • Proven experience in cloud-based infrastructure design and IaC
  • Strong understanding and experience in security control design, implementation, and operations
  • Solid technical working experience in AWS and GCP

Nice-to-haves, but NOT required (Optional)

  • Hands-on experience with SOC2
  • Experience with multi-cloud support

Perks and benefits: 

  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours and fun team building activities
  • Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
  • Commuter benefits to help with transit and parking costs
Shaped by the real-world needs of data analysts, Fivetran technology is the smartest, fastest way to replicate your applications, databases, events and files into a high-performance cloud warehouse. Fivetran connectors deploy in minutes, require zero maintenance, and automatically adjust to source changes — so your data team can stop worrying about engineering and focus on driving insights. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
 
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Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

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