The opportunity 

Do you love sports and want to have a real impact on the digital future of the sports industry? Or maybe you are a passionate marketeer and want to gain experience in a SaaS company? If so - keep reading. At Fitogram you will have the opportunity to combine your passion for marketing and sports, gain experience in a fast-developing industry and take a big step in your marketing career! Ready to make an impact?

We believe that nothing should stand between people and their passion for sports. That is why we created a simple studio management software that is helping Thousands of studios in Europe to focus on what really matters to them - sports!  

As a (Junior) CRM Manager, you will be part of the marketing team. Your role will be focused on creating content and managing communication channels with regard to customer activation and retention. You will build strong and meaningful relationships with our existing customer base and work on strategies to drive their engagement. You will also work closely with the Product and Monetization team, implementing a data-led marketing approach and setting the strategy for delivering impactful and scalable campaigns.

Before we dive into the expectations and role description: we know job search may be intimidating at times. We just want to say, that we do not expect you to meet all the requirements listed below. If you are expert in one field, but curious and eager to learn new skills - go for it!

Your responsibilities 

  • Produce content relevant to our main product and develop strategies for its distribution
  • Manage our social media channels (Facebook, Instagram, LinkedIn) 
  • Manage the CRM system (HubSpot) 
  • Support in planning and executing global acquisition and retention campaigns against pre-set objectives
  • Communicate internally with diverse stakeholders such as Management, Customer Care, Monetisation and Growth 
  • Cooperate closely with the product team to optimize member experience

What you need to succeed 

  • You are native German speaker and proficient in English
  • You have gained first experience in CRM and/or marketing 
  • You enjoy creating content 
  • You have excellent communication skills with both internal & external stakeholders 
  • You are creative, you show initiative and are willing to learn 
  • You have proven analytical and problem-solving skills
  • Experience with Canva or other design tool is a plus

Our offer to you 

  • Until we have beat this pandemic, we’re working in hybrid mode where we encourage you to work from home, while still giving you the possibility to meet colleagues to collaborate onsite
  • Join an international team comprised of passionate, highly motivated and dynamic individuals that enjoy what they do
  • A flat hierarchy that offers a lot of self-responsibility, as well as opportunities for you to evolve and shape the company
  • Regular team events, free drinks, and snacks
  • Free Urban Sports Club Pro L membership for you 
  • A modern office in the heart of Cologne

Fitogram is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).

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