FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.


Job Purpose:

The Creative Director develops and leads FITCH design teams. The CD is accountable for the performance and output of these teams, which in turn contributes to the creative reputation of FITCH. The CD plays a leadership role, driving the creative agenda and future direction of the studio. They support the Business Directors to lead new business efforts as well as consulting and engaging existing clients towards organic growth, contribute to FITCH thought leadership, and partner with FITCH associates and teams across the globe as it applies.


Professional & Technical Experience:

  • Baccalaureate degree in interior/environmental/graphic design, or technical art school degree
  • Minimum ten years of international design experience and five years of team leadership and business management experience
  • Ability to communicate concepts and ideas to others through written, drawn and verbal means, particularly design staff across disciplines and project managers
  • Superior listening skills
  • Strong creative leader with proven design ability and execution in international design
  • Outstanding presentation skills
  • Ability to apply creativity and strategy to any given solution
  • Similar consultancy/agency experience preferred
  • Must be able to travel 50%


Key Responsibilities:

The majority of time within the role is dedicated to: 

  • Senior creative leadership for projects within the studio, providing both a holistic overview as well as a detailed understanding where relevant
  • Ensuring and inspiring the development of best practices in the creation and delivery of work
  • Fostering strong collaborative teams across skill sets
  • Working to build and nurture long-term client relationships
  • Playing an active role in business development and studio growth initiatives
  • Actively participating in and positively impacting the general management of the studio
  • Nurturing talent and working to grow their knowledge and skills
  • Providing support, as required, to studio and creative development plans in the region, focusing on strategic objectives and consistent delivery of the creative product
  • Supervisory responsibilities including, hiring, training, planning, assigning and directing work; appraising performance; rewarding and disciplining employees, and addressing complaints and resolving problems


Primary Activities:

On a day to day basis:

  • Establishment of a clear structure for the day to day management of the team
  • Management with Studio Director of the operational running of the studio utilising all available resources
  • Mentoring of creative teams - leading role for key projects; support role in smaller projects working via DDs and ADDs
  • Creative benchmarking internally and externally via an understanding of the dynamics of the industry as a whole
  • Overseeing creative recruitment
  • Key role in business development and creatively leading pitch teams
  • Working with the Business Development function, profile building for individuals and studio via PR and awards programmes
  • Active participation in the required activities of the management team – regular meetings and follow-up actions


Key Relationships:

Within the studio key relationships are:

  • Managing Director /CEO
  • Chief Creative Officer
  • Executive Creative Director
  • Business Director
  • Finance Director
  • Studio Director
  • Strategy Director
  • Development Director
  • Design Director


Key Success Factors:

  • Growth, strength, and stability of the studio
  • Cohesiveness between disciplines
  • Assessment of creative output
  • Number and quality of awards
  • Industry profile
  • Credibility across the business
  • Working relationships
  • Impact on general management and overall growth of the team


Apply for this Job

* Required
When autocomplete results are available use up and down arrows to review
+ Add Another Education