Welcome to FirstKey Homes, a leading provider of well-kept single-family rental homes nationwide.

                                    

Our Commitment to You

We commit to supporting you in unlocking your fullest potential. By joining our team, you can expect that we will welcome you with care and help you understand the important role that you play at FKH.  We help grow you by empowering you to use your skillset and by investing in your future. We continue to include you by celebrating your uniqueness and reward you throughout your career.

 

SUMMARY OF RESPONSIBILITIES

The Service Technician will visit our family of residents in the homes they are leasing from FirstKey Homes and homes while providing the highest levels of customer service to our family of residents. Physically repair homes within a given submarket. Working with small teams and independently, they will respond to all assigned maintenance requests and ensure that they are resolved in a timely manner while maintaining a high level of customer service and protecting company assets. The Service Technician will require driving to properties within the applicable market to address maintenance issues using tools and equipment provided by the company.

 

ESSENTIAL DUTIES

  • Respond to customers in a courteous manner and take responsibility for resolving customer concerns.
  • Conduct all business in accordance with company policies and procedures and all state and federal regulations such as lead based paint, ADA, Fair Housing, HAZCOM Programs, and OSHA.
  • Maintain knowledge of all pertinent laws and EPA and OSHA regulations. 
  • Complete service requests in a professional and timely manner.
  • Monitor the condition of assigned properties and taking proactive immediate steps to correct any unsafe condition.
  • Upkeep of fleet vehicles and inventory.
  • This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.

TRADES

Our Service Technicians work across a wide range of trades to maintain and repair single-family rental homes. These trades include:

  • General Maintenance and Repair: Appliances, Cabinets/Countertops, Flooring, Keys/Locks, Windows/Doors, Equipment, Garage, Cleaning.
  • Building and Structural: Exterior Building, Interior Building, Roof, Fireplace, Fencing.
  • Systems and Utilities: Electrical, HVAC, Plumbing, Environmental.
  • Specialized Services: Pest Control, Landscaping, Pool, Preventative Maintenance, Inspection.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 What’s in it for you?

  • Comfortable and accommodating working environment
  • Competitive and transparent market wages
  • Attractive Bonus offerings
  • 401k – match dollar for dollar up to 4%
  • Health, Dental, Vision insurance, Short-Term- and Long-Term Disability
  • 120 PTO Hours (15 days) (prorated and accrued throughout the year)
  • 16 hours of Paid Volunteer Time Off (VTO)
  • 11 Paid Holidays & 2 Floating Holidays
  • Tuition / Certification reimbursement
  • Down payment assistance for home purchase
  • Mentorship program for employees
  • Continuous learning development
  • Career advancement
  • Team Events and Gatherings (Pre- and Post-Covid)

 

Get to Know Us

With more than 50,000 single-family rental homes in 28 desirable markets nationwide, FirstKey Homes is committed to help our residents find the space they need, the privacy they want, and the peace of mind they deserve.

At FirstKey Homes, we are leading the single-family rental industry providing high quality homes across America. As we are committed to consistently provide high quality homes we are also committed to our employees. We’re excited to be named the Top Workplaces USA List thanks to our employee’s feedback!

 

 

 

By applying to this position you are consenting to receive follow-up communication.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
When autocomplete results are available use up and down arrows to review
+ Add another education


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in FirstKey Homes’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.