We’re looking for an ambitious User Experience Researcher to join our team in London. It’s an exciting time to join the Findmypast Design Team – we’re expanding, becoming more user-centric, working with agile processes and experimentation tools in cross-functional teams.

Millions of customers trust us to give them the tools they need to build their family tree and discover their ancestors. This role is a fantastic opportunity to use your research and insight skills to drive our roadmap, make a meaningful impact on our customers and help us deliver best-in-class family history products.

The successful applicant will be a team player with a good blend of quantitative and qualitative skills, and a passion for our users.

We believe in:

  • The value of great design.
  • Putting the customer at the heart of everything we do.
  • The value of data, but we aim to be data-informed, rather than data driven
  • We like to work hard, but we like to laugh and have fun while we’re at it. Happy, motivated teams build better products!

Essential skills and Experience:

  • Strong analytical and critical thinking skills - you must be able to translate business and user needs into research plans and objectives.
  • Extensive experience of conducting user research and the research process, including: drafting discussion guides; recruiting participants; ethnographic research; carrying out guerrilla/pop-up testing; interviewing; moderating focus groups and usability test sessions.
  • A proven track record of turning the output of research and testing into actionable insights.
  • Excellent communication skills; the successful applicant will be comfortable presenting findings or insight in a compelling way to teams and stakeholders across the business.
  • An ability to deliver at pace in a fast-paced, Agile environment.
  • An extensive knowledge of web accessibility standards
  • Experience working with web analytics.

Desirable Skills and Experience:

  • User experience mapping
  • Facilitating workshops
  • UX design skills: prototyping, wireframing
  • Programme management experience

We're passionate about building the best Product team in London!  Please apply now.

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By clicking the “I Accept” button you expressly make the following representations and warranties and give your consents as described below:

Findmypast collects your personal data for the purposes of managing Findmypast’s recruitment related activities as well as for organizational planning purposes globally. Consequently, Findmypast may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment.

Findmypast does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Findmypast has international sites and Findmypast uses resources located throughout the world. Findmypast may from time to time also use third parties to act on Findmypast’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Findmypast group of companies as well as to third parties acting on Findmypast’s behalf, including also transfers to servers and databases outside the country where you provided Findmypast with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.

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