At Figment, our mission is to create an Internet that is truly decentralized where users can freely interact, share, collaborate, and exchange goods and services in a trustless environment. We offer staking, middleware, and application layer solutions for token holders and developers investing in and building on Web 3 technologies. Together, we can build a better Internet.

About the Role

We are seeking a Protocol Specialist to help support and grow our staking business division. Candidates should have a deep curiosity about the potential of blockchain and want to "go deep" on a small number of protocols to become Figment's resident expert on how they work, what is going on with their development communities, and what potential opportunities exist that may help us expand our relationships with customers. This is a cross-functional role which includes research, analysis, content creation, and ecosystem/governance participation.

This is a full-time remote first position. Figment has over 150 employees, speaking over 10 native languages, and are located across North America, Europe, and abroad. Preference for location is Western Hemisphere due to the client-facing nature of role (between PST and EST time zones).

The protocol expertise you will develop supports our internal teams, including dev-ops, sales, and marketing. Your participation in the ecosystems and governance proposals of assigned protocols will help build Figment's credibility. As a fast-growing startup company, it's critical that you are comfortable working in an unstructured environment, dealing with uncertainty, minimal direction, and working across a range of projects and functional areas.

Responsibilities/Duties

  • Develop a deep business and technical expertise on a limited number of protocols (such as Ethereum, Solana, Casper, MINA, etc.).
  • Maintain protocol information and awareness of current and upcoming events, including: tracking upgrades, governance proposals, and various communication channels to ensure our customers and internal teams have timely updates on all critical protocol changes.
  • Actively participate in each protocol's community and larger ecosystem across multiple communication and social channels, as well as lead community initiatives through public Zoom calls and interface with other subject matter experts to drive conversations and positive network changes.
  • Publish guides, introductions, updates, and original analysis to support Figment's content marketing strategy and the needs of our institutional clients, retail customers, and protocol communities.
  • Identify strategic business, investment, and technology opportunities through engaging with protocol teams, as well as conducting independent research and analysis.
  • Represent Figment and our customers' interests in protocol governance.
  • Provide support to sales and customer success functions.

Qualifications

  • Attention to detail along with strong written and verbal communication skills. Presentation skills and ability to lead Zoom calls.
  • Personable and comfortable communicating with others across teams and platforms on a regular basis - high EQ.
  • Possessing 1-4 years in a similar research role is preferred, but not required.
  • Demonstrable academic excellence (in any discipline, though Math, Computer Science, Economics, or Game Theory would be highly preferred), and high energy, interest, and desire to learn and conviction about blockchain technology and cryptocurrency.
  • Previous experience in crypto/blockchain is a bonus, or alternatively, being highly crypto curious and ready to dive head-first into the space.
  • Published articles, blogs, content on relevant subject matter, or a demonstrable desire to do so.
  • Strong communication and presentation skills.
  • Organized with an emphasis on documentation and note-taking.

Benefits & Impact 

  • Remote First + Hybrid Working Environment: Fully remote-first teams with regular team retreats to foster team bonding 
  • Professional Culture: A culture of honesty, professionalism and risk taking in a high-growth environment
  • Work/Life Flexibility: Remote work with a flexible PTO policy - 20 days PTO plus 5 flexible days 
  • Family-Friendly Benefits: Best in class parental leave and flexible arrangements 
  • Health & Wellness: Company-paid medical/vision/dental for employees and family
  • Compensation: Comprehensive packages including competitive salary, bonus and equity

About Figment

At Figment, our mission is to support the adoption, growth and long term success of the Web 3 ecosystem. This is Figment’s unique approach: we make it simple to build on the next generation of blockchain technology.

We provide enterprise grade node and staking infrastructure and developer tools while also actively participating in community & governance.

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