Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!
At Figma we are creating a community of practice where our users can connect, learn, and advance their skills through sharing with each other. Our Designer Advocates are at the core of our Figma Community — online, in written and video content, and in live interactions with our users. This Designer Advocate, Manager will be a key partner to support our sales and marketing team in helping add design credibility and product knowledge to our messaging and conversations with users and new teams looking to adopt Figma across APAC. If you’re an experienced manager, love Figma and find yourself already advocating Figma to everyone you know, reach out!
What you'll do at Figma:
Lead and build the APAC Designer Advocate Team: Support and grow a diverse team of Designer Advocates who help scale our community engagement, sales enablement, and content efforts in APAC
Enable Figma users at scale: Prioritize, assign, and collaborate with the team to deliver the highest value 1:many content to support our customers(livestreams, best practices guides, Figma community resources, etc)
Partner with sales: For highest value accounts, join sales consultations to explain the product, share best practices, answer in-depth questions, and capture product feedback in the moment
Present at Events: Speak regularly at meet ups and conferences; help find opportunities for the team to speak/travel/engage virtually or in person with the community
Advocate for users with product team: Help continuously improve internal processes to help designer advocates bring together, synthesize, and share feedback to the product teams in a repeatable way; every customer engagement is a chance to learn more our users about how Figma continue to improve
Motivate and empower the community:Enable the team to maintain and build relationships with users in the community and identify ways to improve internal processes to track and measure community engagement
We'd love to hear from you if you have:
Figma expertise and real world experience using it within a team
5+ years of leading a team(roles in the design ops/technologist/design realm is a bonus)
Ability to work cross functionally with teams like sales, design and marketing leadership: gain support to drive projects forward, and support other’s initiatives
Comfortable presenting to large groups of people
Knowledge of product design workflows and is proficient in design systems(in Figma and more broadly)
A technical design background and ability to get into the fine details of interface design
An entrepreneurial mindset and joy for iterating on projects from early experimental ideas through to completion
Comfort-level with up to 25% of travel(post-COVID)
While not required, proficiency in a language other than English, strong written communication skills would be a plus for this role.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.
Dylan Field and Evan Wallace co-founded Figma in 2012 with the vision of building tools for designers in the browser. Their goal was to create the first design tool that combined the accessibility of the Web with the functionality of a native app. Today Figma is a platform with tools and spaces to support the entire product development process—idea to design to build—and has simplified collaboration for companies like Microsoft, Uber, and The New York Times to name a few.
At Figma, we celebrate and support our differences. We know employing a team rich in diverse backgrounds, experiences, and opinions allows our employees, products, and community to flourish. Figma is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.