Quality Control Inspector- India Support

Impact in this Role

At Fictiv, we’re building a company that is developing an operating system for sourcing custom mechanical parts. We already enjoy manufacturing and delivering highly complex, high quality parts for our Fortune 500 customers who are building the future with products like autonomous electric vehicles, surgical systems, and industrial robots. As we scale our business, we are looking to expand our growth within India. 

Your role as a QC Inspector will be to physically inspect and measure parts as well as to remotely review inspection photos of parts and documents provided by Fictiv’s manufacturing partners. You will bring knowledge of manufacturing quality issues and a keen eye for detail, to fulfill our promise of providing the highest quality parts to customers’ requirements.

In this role, you’ll be using your experience in mechanical hardware inspection, leveraging your manufacturing process knowledge and structured problem solving skills, to identify issues and to contribute to the continual improvement of our manufacturing partner network. At Fictiv, we believe providing orders on time and in full to customer requirements is essential for creating and maintaining the world’s premier platform for hardware manufacturing, and you’ll be playing a critical role in making that happen.

The role is collaborative, with daily interaction with fellow inspectors, supplier quality engineers, and logistics. In addition to the daily role, you will work to support longer term individual projects, and collaborate on the development of QC-related and other processes.

You will be instrumental in giving customers the confidence that Fictiv manages the quality of parts, at least as well as, but preferably better than they do.

You will report to the Quality lead.

• Physical Inspection Physically inspect and measure parts to determine conformance with customer requirements
• Remote inspection Review part photographs, inspection reports, and other documentation uploaded by Fictiv’s manufacturing partners to our proprietary software platform, Workbench 
• Part release Release all conforming parts by completing transactions in Fictiv’s ERP system, ensuring parts ship on time with zero escaping defects
• Part rejection Provide clear and timely information to manufacturing partners about the reason(s) for rejection. Reviewing resubmitted parts and re-validating
• Nonconformance reporting Entering nonconformance information into Fictiv’s proprietary Workbench system, so that improvement actions will be driven through our corrective action reporting process. Escalating to supplier quality engineers as necessary.
• Documentation Maintain inspection information in Fictiv’s systems so that traceability exists to satisfy the requirements of our customers and our quality management system
• Supporting Fictiv’s industry-leading on-time, in-full (OTIF) performance You will play a critical part in maintaining Fictiv’s performance by ensuring parts are released on time and making sure that no escaping defects reach the customer. There are no partial credits - we have to do both!
• Continual improvement Collaborate with colleagues in China, India and the US to improve business processes and our proprietary software to increase efficiency and effectivity
• Other tasks assigned by the Senior Supplier Quality Engineer

Desired Background & Traits

• BE- Mechanical with minimum of 3 years manufacturing quality control experience including the use of a broad range of manual measurement tools
• Experienced with 3D printed, CNC machined, injection molded, and sheet metal fabricated parts, including finishes
• Good visual acuity (will be required to pass regular eye examinations)
• Good English reading and writing skills, cross-culture communication skills
• Passionate about continuously improving and learning