Technical Product Lead

What we’re building and why we’re building it.

Fetch is a build-first technology company creating a rewards program to power the world. Over the last 5 years, we’ve grown from 0 to 18M active users and taken over the rewards game in the US with our free app. The foundation has been laid. In the next 5 years we will become a global platform that completely transforms how people connect with brands.

It all comes down to two core beliefs. First, that people deserve to be rewarded when they create value. If a third party directly benefits from an action you take or data you provide, you should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’ real, explicit value. Fetch points, perhaps.

Second, we also believe brands need a better and more direct connection with what matters most to them: their customers. -- Brands need to understand what people are doing, and have a direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right?

That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards layer across all consumer behavior that will lead to happier shoppers and stronger brands.

Fetch is an equal employment opportunity employer.

The Role!

At Fetch, our vision is to help make shopping and everyday activities easy, fun and rewarding. Our millions of users turn their Fetch points into gift cards, charitable donations, or to simply treat themselves! We are ranked as one of the top shopping apps in the App Store, have earned a 4.8/5 rating, and plan to become the premier app for “rewarding life”.

We are looking for self-driven Technical Product Owners to join our cross-functional product and engineering Packs, and help us operate efficiently and effectively as we deliver novel solutions and drive business outcomes. (This role can be based from one of our offices in Madison, Chicago, Boston, Birmingham, New York and San Francisco -- or be remote from anywhere in the United States.)

What kind of person are we looking for?

A track record of launching new software products and experiences on-time with high quality, measuring results, and achieving positive outcomes
Engineering background and/or previous experience building software
Hypothesis and data-driven to inform priorities and decision making
An effective communicator and collaborator including with engineering, UX, analytics, and operational departments
Able to thrive in uncertainty and comfortable with a high degree of ownership and bias for action

Role Expectations and Responsibilities

Immerse yourself into the Product/Tech team, your Pack, and the technology platform
Become an expert in the technical implementation, capabilities, and limitations for your subject area and help coordinate high profile software projects across teams
Collaborate with engineering, QA, and data teams to identify opportunities and execute on innovative product enhancements
Collaborate with your peers to elevate the abilities of our product, team, and the overall company
Consistently demonstrate clear improvements to user, partner, and business metrics

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

Stock Options: Fetch wants you to be on the rocketship with us! Options will give you the opportunity to share the excitement of the company growth and have your own stake in its success.
401k Match: We match 100% of the first 4% of your 401K contribution.
Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including…
- Medical: preventative care covered at 100%, HDHP with employer-seeded HSA, free Telehealth, extensive mental health support
- Dental: Teeth whitening, adult orthodontia, night guards covered
- Vision: Allowance for glasses and contacts in the same plan year, discounts on laser eye surgery
- Family Planning Benefits: Partnering with Carrot which will provide partial coverage for egg retrieval, adoption, IVF, and surrogacy
- Short-term and Long-term Disability coverage at no cost to you
- Pets: Pet insurance fully covered for the first pet. Our bereavement leave also includes our furry friends.

Continuing Education: Fetch provides up to $10,000 per year in education reimbursement support for any job-related courses/programs/certifications. You will also have access to Udemy, an online course provider with thousands of topics to discover.
Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. Current groups include Amplify BiPoC, Amplify Black at Fetch, Amplify Women, Amplify LBGTQ+, Amplify Family, and Amplify Veterans.
Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our End-of-Year break.
Robust Leave Policies: Whether it’s for you or a loved one, Fetch offers generous leave time for various health and personal needs that take you away from work. Our parental leave policy provides 18 weeks of paid time off for primary caregivers, 12 weeks for secondary caregivers, and the option to create a flexible return to work schedule in the last few weeks of leave.
Wellness Program: Utilize these tools and resources to bring your best self to work each day.
- Wellness coach on staff to help you create goals, provide accountability and support you on your wellness journey
- Nutrition counseling through Husk Nutrition
- Gympass membership to access in-person gyms, virtual workout classes, meditation apps, and much more.
- Employee Assistance Program (EAP) provides no cost, confidential resources and services to help navigate life's many changes and challenges.
Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago 1-2 times per week. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Social Impact Efforts: Take part in volunteer events or donate to your favorite organizations through BrightFunds.

Apply for this Job

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Did a current Fetch employee refer you? If so, please fill in name below. *

What led you to apply to Fetch Rewards?

Are you able to work on-site 1-2 days per week? *

This role requires you to be located in Madison, WI, Chicago, IL, or Birmingham, AL. If you're not currently located in those areas, are you open to relocate? *

CCPA Privacy Notice *

Fetch Rewards Privacy Notice for California Consumers (Employees)

Effective date: December 23, 2019

Fetch Rewards, Inc. including its affiliates and subsidiaries (“Fetch Rewards,” “we,” “us,” or “our”) provides this Privacy Notice for California Consumers (Employees) (the “CCPA Employee Privacy Notice”) to you to notify you of our privacy practices as required by the California Consumer Privacy Act of 2018 (“CCPA”).

The CCPA Employee Privacy Notice applies only to individuals residing in the State of California who are considered “Consumers” under the CCPA and from whom we collect “Personal Information” as described in the CCPA (“Consumers”). We provide you this notice because under the CCPA, California Residents who are employees, employee applicants, or contractors qualify as Consumers. For purposes of this CCPA Employee Privacy Notice, when we refer to Consumers, we mean you to the extent you are a California employee, employee applicant, or contractor.

Information We Collect

We may collect Personal Information from you in a variety of different situations, including, but not limited to on our website, your mobile device, through email, in physical locations, through the mail, and/or over the telephone. More specifically, Fetch Rewards collects the following categories of Personal Information from its California applicants, employees, and contractors, which will depend on the particular Business Purpose for which we collect it:

Category	Examples of Personal Information Collected
A. Identifiers.	A real name, alias, postal address, telephone number, mobile device ID, Internet Protocol address, email address, Social Security number, driver's license number, passport number.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, medical information, or health insurance information.
C. Protected classification characteristics under California or federal law.	Age, race, citizenship, marital status, medical condition, physical or mental disability, sex, veteran or military status, genetic information.
D. Commercial information.	None.
E. Biometric information.	None.
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
G. Geolocation data.	Physical location or movements.
H. Sensory data.	Electronic, audio, and visual information.
I. Professional or employment-related information.	Current or past job history or performance evaluations, employee background check.
J. Education information, as defined by the Family Educational Rights and Privacy Act	None.
K. Inferences drawn from other personal information.	None.

Personal information does not include deidentified or aggregated consumer information.

Fetch Rewards obtains the categories of Personal Information listed above from the following categories of sources:

Directly from you. For example, from forms you complete or products and services you purchase.
Indirectly from you. For example, from observing your actions on our website or from information your computer or mobile device transmits when interacting with our website or mobile applications, among other things.
Consumer reporting agencies relating to employee background checks.

How We Use Personal Information

We may use or disclose the Personal Information we collect from you or about you to do one or more of the following:

To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job or become an employee, we will use that personal information in connection with your employment or employment application.
To contact you and to inform you about benefits or information relating to your employment or employment application.
To provide, support, personalize, and develop our website and services relating to your employment or employment application.
To create, maintain, customize, and secure your information or account with us.
To process your requests or transactions and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To help maintain the safety, security, and integrity of our systems, App or Website, services, databases and other technology assets, and business.
For research, analysis, and business development, including to develop and improve our business processes, Website and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or subsequently agreed to by you.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Fetch Rewards assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Fetch Rewards about our Consumers is among the assets transferred.

How We Share Personal Information

Fetch Rewards may disclose your Personal Information to a third party for a business purpose, including to our service providers.

We share your personal information with the following categories of third parties:

Service providers.
Third parties with whom you direct us to share your personal information, including consumer reporting agencies to conduct employment background checks.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Fetch Rewards has disclosed the following categories of personal information for a business purpose:

Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category C: Protected classification characteristics under California or federal law.
Category I: Professional or employment-related information.

We disclose your personal information for a business purpose to the following categories of third parties:

Service providers.
Third parties with whom you direct us to share your personal information, including consumer reporting agencies to conduct employment background checks.

Other California Privacy Rights

We do not disclose your Personal Information relating to you being an employee applicant, employee, or contractor with Fetch Rewards to third parties for their direct marketing purposes. We do not share such Personal Information with third parties for their direct marketing purposes.

Changes to Our CCPA Employee Privacy Notice

Fetch Rewards reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on privacy@fetchrewards.com and update the notice's Effective Date above.

If you have any questions or comments about this notice, the ways in which Fetch Rewards collects and uses your information described above, please do not hesitate to contact us at:

Email: privacy@fetchrewards.com

Postal Address:
ATTN: Privacy Team
Fetch Rewards, Inc.
1050 E Washington Ave
2nd Floor
Madison, WI 53703

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Fetch’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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Please identify your race

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

Autism
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Cardiovascular or heart disease
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Deaf or hard of hearing
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Epilepsy
Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
Intellectual disability
Missing limbs or partially missing limbs
Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Disability Status

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