Feedback Loop (feedbackloop.com) is a growth-stage company whose agile research platform provides rapid consumer feedback to inform and accelerate innovation initiatives. At Feedback Loop, we change the way companies develop products for their customers by providing a platform that lets researchers and non-researchers alike learn faster and innovate smarter. We work with some of the largest B2C companies across industries including finance, insurance, healthcare, and media.

 

We’re looking for engineers who are curious about product development and consumer behavior, want to work on related challenges, and value opportunities to explore new technologies that execute against a robust, collaborative product vision. We use Typescript/NodeJS, Ruby, VueJS, Postgres, Mongo, Redis, Kafka, GraphQL and many other technologies, but we don't think it matters if you've used similar technologies on a different stack. Our engineering teams tackle a diverse and evolving array of challenges; from architecting and scaling our microservices to handling real-time data streams with Kafka and using machine learning and natural language processing to empower real world business solutions. This position is full-time and remote (within the US), though remote engineers may be asked to visit NYC occasionally when it is safe to do so.

RESPONSIBILITIES

  • Joining a quickly growing, diverse team of engineers in building solutions to some of the most common challenges facing businesses today.
  • Crafting purposeful, well-tested, and well-documented end-to-end solutions that put yourself in the shoes of our users.
  • Working with a wide range of platforms and technologies to own and solve problems.
  • Collaborating with experts across our organization to design platform features with an eye toward usability and simplicity.
  • Continuously integrating feedback from users into new products and features.
  • Guiding and shaping engineering best practices so we can smoothly transition from a team of 10 to a team of 50 and beyond.

REQUIREMENTS

  • 5+ years of experience working in a fast-paced environment
  • Significant experience building and shipping MVC and/or state-driven UIs, preferably with Vue.js or React, and have a productive relationship with CSS
  • Professional experience architecting high-throughput databases in some flavor of SQL.
  • Desire to make a huge impact at a growing startup in NYC serving some of the largest and most influential brands in the world.
  • You can work well both independently and with a team, and have strong communication skills.
  • You enjoy venturing outside your comfort zone and experimenting with new technologies.
  • Nice if you have experience in: AWS (ECS, RDS Aurora, Lambda, API Gateway, MSK, S3, Elastic Transcoder, Others), Streaming Data Pipelines, Python (Flask, SpaCy), SVG and Canvas, WebRTC, Web Sockets, Heroku, Electron, CI/CD

BENEFITS

  • Competitive Salary
  • Healthcare Benefits covered by the company
  • Stock Option Plan
  • 401k Plan
  • Flexible vacation & flexible work schedule
  • Commuter Benefits
  • Autonomy and room to grow as a professional

About Feedback Loop

Feedback Loop is the agile research platform for rapid consumer feedback. Farmers Insurance, Humana, Lending Tree, Uber and Fortune 500 companies trust Feedback Loop to bring the voice of the consumer into critical market decisions.  
 
Founded as Alpha in 2014, Feedback Loop is headquartered in New York City and backed by Crosslink Capital, Spider Capital, and Calibrate Ventures.
 
Learn how agile research makes getting consumer input fast, easy and reliable for researchers and product managers alike at www.feedbackloop.com. 
 
Mission: To help companies thrive by learning faster and innovating smarter.
 
Values: 
  • We Embrace Agility
  • We Are Accountable
  • We Build Trust
  • We Work Together
  • We Keep Growing

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