About Faropoint
People. Relationships. Technology.
These are the three pillars that have made our group among the fastest-growing industrial real estate private equity companies, and one of the 50 largest owners in the U.S.
People: We are constantly seeking driven and intelligent people to help facilitate our exponential growth. The people in our company feature a specific culture and DNA – We move fast, are very agile, but also very thorough and data driven. Working at Faropoint will be in a dynamic environment that would be exciting and highly beneficial for your career.
Relationships: Our employees, partners, investors, and other stakeholders are always top of mind. Since we are consistently growing, there are always new opportunities for career advancement and new relationships to foster. The shoes that need filling just get bigger and bigger. All you need to do is demonstrate initiative and lead, and we will be right there next to you to support and help think through complex challenges. Within a relatively short period of time, you will witness that we trust your judgment to make big decisions on behalf of Faropoint and our business partners, as well as take charge of large projects and initiatives. That is the kind of relationship we have with our employees. We know our expectations are high, and we offer a competitive compensation package accordingly.
Technology: We continuously implement technological solutions to increase efficiency, transparency, and accuracy across our business units. Real Estate is considered a ‘conservative’ industry with common practices that do not always fit 21st century needs. Working at Faropoint will allow you to gain exposure to new, cutting-edge technology tools that provide us the ability to run fast, streamline processes, and add value to all stakeholders.
About the Role
The Faropoint Investor Relations team is seeking a Client Services Associate to join us in our Tel Aviv, Israel office. This role plays a crucial role in managing day-to-day investor relations, supporting the onboarding of new investors, preparing reports and presentations, conducting general administrative tasks, and providing outstanding customer service.
Responsibilities
- Provide exceptional customer service to investors, ensuring their satisfaction and promptly addressing inquiries or concerns.
- Support the onboarding process for new investor subscriptions, ensuring a smooth and efficient experience.
- Prepare accurate and timely reports, presentations, and briefs to facilitate investor relations and decision-making processes.
- Utilize strong analytical skills to assess data and provide insights for investment-related analysis and reporting.
- Maintain comprehensive communication records and qualification information in our Salesforce database.
- Collaborate closely with the legal and finance departments, as well as the fund administration team, to ensure operational efficiency and compliance.
- Standardize the process for routing investor queries to the appropriate departments, enabling timely resolution and effective communication.
- Continuously improve and optimize processes to enhance efficiency and effectiveness in investor relations.
About You
- Bachelor's Degree in Business Management or related fields is advantageous, demonstrating a strong foundation in business principles and practices.
- CPA certification is considered an advantage.
- Proficiency in Microsoft Office, including Excel, PowerPoint, and Word, for efficient documentation and presentation preparation.
- Strong organizational skills and a passion for maintaining well-organized systems.
- A proven ability to prioritize tasks and meet deadlines.
- Self-starter with a proactive approach to work and the ability to thrive in a dynamic environment.
- Proactive team player with a positive attitude, actively contributing to a collaborative and supportive work atmosphere.
- Excellent communication skills in both Hebrew and English, enabling effective interaction with investors and internal stakeholders.
- Strong analytical skills to assess and interpret data for investment analysis and reporting.
Equal Opportunity Employer
Faropoint is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
