About Faire

Faire is an online wholesale marketplace built on the belief that the future of retail is local. There are over 1M independent retailers in the U.S. and Canada doing more than twice the revenue of Walmart and Amazon combined. At Faire, we're using the power of technology and data to connect a growing community of over 150,000 brands and independent retailers around the world. Picture your favorite boutique in town — we help them discover the best products to sell in their stores. By empowering entrepreneurs with the right tools and insights, we believe that we can level the playing field so that small businesses can compete with big box and e-commerce giants. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Faire is a company invested in good design—as a Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating beautiful and intuitive experiences. Our team is at the center of product work at Faire, designing experiences for the thousands of small retailers and makers growing their business with our marketplace.

Working with team members across content strategy, design research, engineering, product, and customer service, you’ll strive to understand our customers’ challenges and craft flows that help people move through our products with confidence.

We’re looking for team members that excel across the entire product development lifecycle, come with a growth mentality, and bring a genuine desire to learn about our customers.

We're looking for candidates open to working in San Francisco, CA, Los Angeles, CA, New York City, NY, Atlanta, GA, Toronto, ON, Kitchener, ON or remotely.

What you’ll do

  • Act as an advocate for exceptional experiences when partnering with product and engineering on roadmap and feature execution.
  • Participate in and/or lead user interviews and research to better understand customer needs to inform design strategy.
  • Construct user flows, wireframes, and prototypes that effectively communicate design concepts for validation.
  • Develop and deliver well-documented, high-fidelity visuals that accurately represent Faire’s brand and design system standards.
  • Present and communicate concepts, designs, and prototypes to cross-functional partners with clarity.
  • Contribute to and positively shape the design team’s culture through collaboration, feedback, and process iteration.

Qualifications

  • 4+ years of experience designing digital products, from systems to visuals. Your work demonstrates insights gained from testing and shipping.
  • Great communication skills. You present design decisions and processes clearly and confidently, regardless of audience.
  • A collaborative approach. You’re a great partner to other designers and your cross-functional teammates.
  • A growth-mindset. You’re open and receptive to feedback, and can adapt quickly in a fast-paced environment.
  • A sense of humor. We spend a lot of time together—sharing gifs and laughing over lunch keeps us energized and inspired throughout the day.

We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re a maker or retailer yourself and can bring first-hand experience and empathy for the small business and entrepreneurial journey - tell us your story!

Why you’ll love working at Faire

  • We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
  • We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 200,000 small business owners.
  • We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
  • We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

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U.S. Demographic Questions

We believe the future is local. At the core of that future are our customers, a diverse and unique community of entrepreneurs who have taken a chance on themselves. We’re inspired by these dreamers who work today and every day for a better future for their communities. We are committed to building a community and sense of belonging here at Faire that reflects the customers we serve. We want to ensure that we hold ourselves to that commitment externally and internally because differences in perspectives, experiences, and ideas are what make us successful.  


Below is a set of voluntary demographic questions that are a part of our Diversity and Inclusion initiatives. If you choose to fill them out, the responses will be used (in aggregate only) to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and will not, in any way, be used in the hiring decision.

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