Factory is a next generation business club fostering innovation. Our curated community brings together the brightest minds, including startups from all possible stages and verticals, established corporations, as well as investors and leading influencers from politics and science. Our mission is to empower entrepreneurs and creatives to make a real impact and build relationships that truly matter. We operate the first and largest startup campus in Germany. Our HQ in Berlin Mitte provides access to our members and partners to an inspiring work environment and exclusive events.

Come and join one of the most exciting projects in Berlin! Work alongside a dynamic, international team, and broaden your horizons by growing together with Factory and helping us build a thriving community.

Your role: 

  • Engage  with Factory’s corporate partners while ensuring a strong and professional relationship
  • Acquire a thorough understanding of key customer needs and requirements to ensure the correct products and services are delivered in a timely manner
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Your profile:

  • Bachelor or equivalent degree in Business, Economics, Philosophy or other relevant field
  • At least 3+ years of relationship and/or corporate account management/key account management
  • Solid knowledge of one of the following industries: financing institutions, insurance, automotive/mobility, manufacturing, electrical engineering
  • Keen on the topics  digitalisation and innovation
  • Strong organisational and project management skills
  • Superb communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels
  • German native and fluency in English

What to expect:

You’ll work alongside a young, creative and talented team. Some of us work with our community, some of us work with our products, brand etc., and we’re more than happy to share our knowledge with you. We live and breath architecture and design, and our own offices reflect that too. You’ll also have access to a fridge stocked with free drinks and more chocolate than you’ve ever seen.

If the idea of shaping Factory’s voice and brand has you jumping out of your seat, we’d love to hear from you. 

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Application consent for Factory Berlin

By clicking the “I Accept” button you expressly make the following representations and warranties and give your consents as described below:

Factory Berlin collects your personal data for the purposes of managing Factory Berlin’s recruitment related activities as well as for organizational planning purposes globally. Consequently, Factory Berlin may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment.

Factory Berlin does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Factory Berlin has international sites and Factory Berlin uses resources located throughout the world. Factory Berlin may from time to time also use third parties to act on Factory Berlin’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Factory Berlin group of companies as well as to third parties acting on Factory Berlin’s behalf, including also transfers to servers and databases outside the country where you provided Factory Berlin with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.

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