Job Summary

As an Application Support Administrator, you will be supporting business processes and applications and analyzing data to enhance operational effectiveness. The most rewarding aspect of this role is interacting with your customers to provide solutions for both day-to-day issues and long-term success.

You will thrive in this role if you:

Communicate in an informed and consultative manner to individuals and leaders throughout the organization.
Approach your role with a customer-centric mindset to deliver exceptional customer service.
Analyze problems to root cause and proactively make recommendations to solve for future problems.
Maintain effectiveness in varying environments and tasks.

These skills will be used to:

Consult with users to meet or exceed internal and external customers’ expectations.
Work closely with all application owners, vendors, and infrastructure team members to analyze system performance, make modifications as necessary, and ensure end-to-end service performance metrics are achieved.
Recommend and implement system modifications or enhancements to improve application performance and quality.
Develop and refine application test plans.
Manage multiple projects at one time and ensure projects stay within budget.
Consult with end-users and others in the development of design concept interpretation.
Serve as the internal tester for new application development.
Track support tickets for the Application Support team.
Works with senior application specialist members to analyze, troubleshoot, and support project tickets.

Preferred Qualifications

Bachelor's degree in Information Systems, Computer Science, or similar experience.
Basic SQL knowledge

Physical demands and work environment

Must be able to use sensory skills (i.e. verbal communication) to effectively communicate and interact with other Associates and customers.
Must be able to perform repetitive motions and use fine motor skills (i.e. typing, writing) to operate office supplies (i.e. computer, calculator, copier).
Must be able to lift and carry approximately 20-25lbs unassisted.
Must be able to sit for long periods of time with low periods of reaching and standing.

The Value of a Career with Fischer Homes

Fischer Homes is one of the largest and most reputable home builders in the Midwestern and Southeastern states. Founded in 1980, the company has grown to build over 40,000 homes and employs over 700 Associates. Fischer Homes' solid reputation has been built largely by the talent of our Associates as we have been recognized as the 32nd largest builder in the United States.

We value diversity within the Fischer Homes organization and see each Associate as a team member and valuable asset. We select highly competent individuals to join our team, and provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths. The rewards for their efforts are:

Professional Development Training programs
Tuition Reimbursement
Competitive Compensation
401(k) with Company matching contributions and profit-sharing
Employee Life Insurance
Personal time off
Inclusive Leave

Fischer Homes holds the highest ethical standards of business. We are honest and straightforward and will stand by our word. Our actions demonstrate respect, courtesy, and above all, fairness.

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Application Waiver: Fischer Management, LLC is an Equal Opportunity Employer and does not discriminate against applicants on the basis of sex, age, race, color, religion, sexual orientation, national origin, veteran status, citizenship, disability or any other legally protected status. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resource Department. The facts as stated on the application are true and correct. I understand that, if employed, false statements or significant omissions on the application may result in my immediate dismissal whenever the false statement or omission is discovered. I authorize Fischer Management, LLC to investigate my personal, financial, and credit history through any investigative or credit agency of its choice. I further authorize any personal reference, school, former employer, government agency, or other person to disclose to Fischer Management, LLC, or its agent, all information they may have about me, and I release from all liability for disclosing such information. I understand that I may be contacted and asked to provide my date of birth by the agency performing the background investigation, and that this additional information is for investigative purposes and will not be provided to Fischer Management, LLC. I understand that I may be required to work over 40 hours a week and on weekends as a condition of being employed here. In consideration of my employment, I agree to conform to the rules and regulations for employees. I understand that my employment and compensation is at-will. This means that termination can occur, with or without cause or reason, at any time, at the option of either the company or me. I understand that no representative of the company other than its President has the authority to enter into any agreement for employment for any specified period of time or to make any agreement contrary to the foregoing. I further understand that any such agreement must be in writing and signed by the President of the company. I understand that I may be required to submit to a pre-employment and post-employment test for fitness, honesty, and/or substance abuse, if not prohibited by law. I further understand that employment is conditional until results of any pre-employment test are known. Upon separation of employment, I agree that I will return all Company property and information, and I authorize the company to withhold from my final paycheck any monies owed to it by me. By typing your name and date below I am providing my electronic acknowledgment that I represent and warrant that I have read and fully understand the foregoing and seek employment under these conditions listed above: *

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APPLICATION SUPPORT ADMINISTRATOR

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