Job Title: Doctor's Assistant
Reports to: Optical Manager
Classification: Full Time/Non-Exempt
Location: Glendale, AZ
Doctor's Assistant assist the Optometrist in servicing patients' needs. Work is done under the supervision and guidance of an optometrist, the Optical Management team and the District Training Coordinator.
Prepare patients before an examination by gathering medical history information, determining the chief complaint and explaining the exam process. Administering tests to determine the visual capabilities of a patient which include but are not limited to: Auto Refractor, NCT, Visual Acuity, Photography and other ancillary testing. Monitors inventory within exam rooms or in the laboratory and records notes during an examination. Assisting the Optical staff with other duties including; checking in patients, scheduling appointments and customer service. Protects patient confidentiality by making sure protected health information is secured by not leaving patient confidential information in plain sight and logging off the computer before leaving it unattended.
This position has no supervisory responsibilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education and Experience
High school diploma or GED equivalent. Strong customer service. Ability to give clear and concise instructions to customers. Detailed oriented. Must be able to stand/walk/sit for increments of 4 hours or more.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets, fax machines and eye medical equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms. Must be able to move lift up to 20 pounds.
Position Type and Hours of Work
This is a full-time position. Days and hours of work varies.
This position is expected to travel less than 5%.