JOB SUMMARY:

A Retail Sales Associate dispenses and fits spectacles, contact lenses and other optical aids, working from the prescriptions written by Ophthalmologists and Optometrists. The Retail Sales Associate for an Optometry office, also known as an "Optician", advises patients on various types of lenses and spectacle frames, including advice on style, weight and color.  They also advise patients on how to wear and care for their spectacles and contact lenses.  The role of the Optician requires extensive use of technical expertise and good customer service skills.

 ESSENTIAL SKILLS:

  • Excellent customer service and communication skills.
  • Exhibit excellent professional appearance.
  • Exhibit maturity, reliability, composure and stability under pressure in order to handle on-the-job challenges.
  • Ability to work as a team member.
  • Management of multiple tasks simultaneously.
  • Motivation to succeed.
  • Empathetic personality giving attention to patient’s needs and concerns.
  • Working knowledge of computer programs.
  • Strong organization with attention to detail.
  • Respectful treatment of patients and co-workers.
  • Manual dexterity and the ability to do precision work.
  • Ability to read and interpret documents such as safety rules and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to compute lens diopter power.
  • Ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

RESPONSIBILITIES:

  • Understand and support the Mission of Grene Vision Group. Understand and abide by a high standard of professional ethics in order to ensure the integrity of the organization.
  • Complies with HIPAA, Compliance and Grene Vision Group policies and procedures.
  • Performs necessary tasks for good patient care and assisting the Doctor and Office manager in the operation of the office.
  • Completes all appropriate optical training and improving optical knowledge, including continuing education as required.
  • Books, confirms and makes recall appointments. Prepare files for patient care and follow-up. Communicates verbally and nonverbally positively with the patient and the office staff.
  • Evaluates prescription in conjunction with patient’s vocational and avocation visual requirements.
  • Determines patient’s current lens prescription, when necessary, using lensometer or lens analyzer and patient’s eyeglasses.
  • Recommend specific lenses, lens coatings and frames to suit patient needs. Assists patient in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescription. Measures patient’s bridge and eye size, temple length, vertex distance, papillary distance and optical centers of eyes. Informs patient of care and adaptation needed for patient’s purchases. Assists patient with contact lens related care, supporting the Doctor’s direction.
  • Prepares work order and instructions for grinding lenses and fabricating eyeglasses. The work order includes prescriptions for lenses and information on their size, material, color and style. Verifies finished lenses are ground to specification. Notifies patient that their product is ready for delivery. Delivers product to patient.
  • Heats, shapes or bends plastic or metal frames to adjust eyeglasses to fit patient. Instructs patients in adapting to, wearing and caring for eyeglasses. Repairs damaged frames. Grinds lens edges or applies coating/tint to lenses if a finish lab is in the office.
  • Checks and verifies insurance, pulls authorization and files insurance claim online.
  • Computes amount of sale and collects payment for services.
  • Promotes and fits contact lenses. Promotes optical goods such as sunglasses, contact lens solutions, accessories and low vision aids.
  • Assists in maintaining clean and full product displays and an environment for the patient.

 MANAGEMENT RESPONSIBILITIES:

This position has no management responsibilities.

QUALIFICATIONS:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 EDUCATION AND/OR EXPERIENCE:

High School Diploma or General Education Degree (GED) required

Computer skills and good oral communication required

Prefer experience in optical environment

CERTIFICATIONS, LICENSE, REGISTRATIONS:

Ability to obtain American Board of Opticianry (ABO) certification

 PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is frequently required to stand, walk, sit, reach with arms and hands, talk and hear. The Optician must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required for this job include close vision, distance vision and ability to adjust focus.

If you need assistance with this application, please contact (636) 227-2600

EyeCare Partners and Grene Vision Group are equal opportunity/affirmative action employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at EyeCare Partners are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.