About Extend:

Extend is modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service. 

Our technology-forward omnichannel and API-first solution allows any merchant to offer protection plans, both online and in store, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. More recently, Extend also launched a shipping protection solution, covering consumers in the case of lost, damaged or stolen packages. This is further expanding the company’s addressable market and value creation for merchants.

We are a venture-backed startup in downtown San Francisco led by founders who have previously had multiple successful exits. Extend simplifies the technology stack for the product and shipping protection industries.

About the Role:
The Sales team at Extend is responsible for structuring partnerships with industry-leading, omnichannel merchants. The Account Executive is the quarterback of the deal cycle at Extend, responsible for managing a complex set of relationships, both internally and externally, to successfully navigate a highly consultative sales process. We are looking for detail-oriented self-starters with a bias towards action and genuine curiosity when it comes to understanding their buyer’s needs and delivering against a complex and custom set of requirements. Successful AEs are comfortable with ambiguity and are not afraid to roll up their sleeves to solve their customers’ unique problems, oftentimes building new materials, financial models, presentations, etc. completely from the ground up. There is a heavy emphasis on building quality pipeline from seat - this is a predominantly outbound sales motion. 

**This role will be hybrid with a requirement of at least 4 days in office.

What You’ll Do:

  • You will have a unique opportunity to play a significant role in driving strategic growth for a Series C startup on an exciting growth trajectory
  • Manage 1-6 month sales cycles, selling directly to groups of decision-makers, including C-level executives and other key stakeholders
  • Build and nurture strong relationships to find solutions that provide value for merchants and their customers
  • Lead all internal cross-functional execution needed throughout the sales-cycle and beyond: Business Development, Solution Engineering, Pricing, Programs, Legal, and Customer Success
  • Ensure excellent service and communication from Extend to our partners; ensure excellent representation of our partners to internal Extend stakeholders
  • Influence selling strategy and provide thought leadership
  • Execute on goals [quarterly/annual] for pipeline, new deal signings, and launches


What We're Looking For:

  • A curious, entrepreneurial seller with plenty of grit, analytical prowess, creative thinking, and initiative, who has a deep understanding of - and empathy for - our retail partners’ different needs
  • 2+ years of quota-carrying sales experience utilizing a solution and value selling approach in the Retail or Payments landscape, or experience selling Payments, POS, or Retail tech.
  • Extensive experience building customer relationships and negotiating complex deals by having a deep understanding of business cases and relevant KPIs within the retail vertical
  • Understands P&L and quantitative levers used by our merchants that will help drive sales
  • Outgoing team player excited to work cross-functionally and build relationships
  • Seeks out new opportunities, drives projects, and navigates ambiguity with grace

 

Expected Pay Range: $160,000 per year OTE*

*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, work location and job-related knowledge, skills and experience. Incentive compensation will be provided as part of a total compensation package.

Life at Extend:

  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Very generous, flexible paid time off policy.
  • 401(k) with Financial Guidance from Morgan Stanley.

Extend CCPA HR Notice

 

 

 

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