Location: Hong Kong
About this role
We are looking for an experienced digital platform manager/product owner to empower our users, by delivering industry-leading self-help content across all our digital touch points. In this role you will:
- Define the product strategy and roadmap to continually improve functionality and user experience.
- Collaborate with stakeholders to identify pain points and share your expertise to drive solutions.
- Lead a small team of highly skilled writers, testers, and designers (UX designers for interface elements and graphic designers for images) to translate technical requirements into intuitive content for our support website, in-app help, and social channels.
- Use data and research to derive insights and actions to ensure improved performance, increased user satisfaction, and our place as an industry leader.
We can offer you
- Challenging work in a fun and collaborative environment
- Attractive compensation and time-off benefits
- Spacious open-concept and centrally located offices
- Financially successful and profitable company
- Full-time employment with flexible working hours
- Fully stocked pantry with fresh fruit and other healthy foods
- Team lunches and company events every quarter
- Multicultural teams represented by 30+ nationalities
Note: Please do not include any salary or compensation information on your resume