Presales Solutions Architect

What will you do?

As a Presales Solutions Architect, you are primarily responsible for defining the overall strategic, commercial, operational and technical scope of new business opportunities with customers and prospects. You will be part business analyst, part technologist, part salesperson. You will work closely with our clients and Product, Operations, and Business teams to understand strategic business issues and subsequently develop and communicate solution strategies.

This role reports directly to our President of Business and may be based remotely in Malaysia with frequent travel.

Your key responsibilities include:

• Work closely with the sales team and potential customers to understand and identify strategic business issues and communicate how EVYD is addressing them.

• Articulate strategy and objectives with strong presentation skills focused on value.

• Develop commercial solutions leveraging EVYD’s products and capabilities, tailored to customer requirements. Support the development of pricing strategies for said solutions.

• Where necessary, develop and maintain solution documentation including architectural diagrams, and workflow charts.

• Lead in drafting proposals and sales pitches to support commercial opportunities and RFPs.

• Assists the Business team in the development and maintenance of their respective territory plans.

• Hold joint responsibility with the Business team for revenue targets in a fiscal year.

• Work closely with product management, engineering, services, marketing and support teams to provide input and share experiences.

• Collaborate with stakeholders (customers, partners, and EVYD staff) to define project requirements and success criteria.

• Gain the trust of customers and partners through technical and functional expertise.

• Collaborate and negotiate in the context of achieving common objectives.

Travel requirements

• This role requires frequent travel of up to 50% of the time.

What skills do you need?

Human skills

• Independent, self-motivated, and thrives in an ambiguous environment.

• Excellent verbal and written communication skills. Can formulate stories, prepare and deliver compelling presentations.

• Proven ability to plan and manage resources.

• Ability to adapt communication style and approach to suit customer/stakeholder personalities and goals.

Problem solving and consulting skills

• Able to effectively do root cause problem solving.

• Able to conduct market studies and customer interviews to understand requirements and develop offerings to address said requirements and gain customer’s buy-in.

• Able to conduct cost and competitive analysis to develop pricing strategies.

Base technical skills

• Solid "techno-functional" ability to work hands-on with technology and demonstrate our product and understand and communicate business objectives.

• Ability to effectively present, attract attention, explain proposed solutions, and answer detailed questions from across the spectrum.

• Good understanding of technical solutions and service level requirements. Able to define related terms in contracts.

• Skilled in the use of productivity and CRM software.

Qualifications

• Minimally a Bachelor’s degree in Business, Computer Science, Health Informatics or other equivalent specializations. Master’s degree and/or MBA preferred.

• At least 10 years’ experience in management or technology consulting and/or pre-sales experience in healthcare/ healthtech and/or related industries. Experience consulting and/or selling enterprise software will be advantageous.

• Successful track record in B2G and B2B sales and negotiations.

• Excellent command of written and spoken English. Ability to speak Arabic and/or other regional languages is not necessary, but will be an advantage to converse with external stakeholders in the Middle East region.