Are you looking to work at a Series A technology company backed by top tier investors who have invested in companies like Zoom, Slack, FB, and Airbnb? Are you passionate about AI, ML, and CX technology? Are you excited about working with a technology that has proven market fit with huge room for growth? 

Evolv AI is seeking an experienced candidate to join our high-growth Artificial Intelligence (AI) startup headquartered in San Francisco. Collaborating with our world-class product development teams and researchers (AI and Cognitive Science), you will help translate cutting edge research into real world impact in one of the most financially important areas in technology, the digital experience.

Who We Are

Evolv AI is an early stage, high growth company with teams in North America, Europe and Asia. Evolv AI delivers real-time experimentation and personalization in the ever changing digital experience. Evolv AI's Experience Optimization Solution works across all digital touch points in the customer journey to bring growth within reach. We have established substantial recurring revenue and a customer base of top global brands across a variety of industries including: Retail, E-Commerce, Telecom, Media, Consumer Financial Services, and Travel. 



Reports to Account Director


Job Description 


Evolv AI is looking for an Optimization Project Manager/Producer/Test Lead to join our professional Expert Services team - delivering world-class solutions to our global client base. Through AI-driven experimentation and personalization, we enable our customers to continuously find better ways to connect with their users and achieve a better ROI.


In this exciting role, you will work with one of the world leaders in the telecom industry.


Job duties and responsibilities

  • Take primary responsibility for project delivery in:
    • Documenting scope and validating timeline commitment
    • Ensuring teams are able to complete tasks on time
    • Ticket creation & accountability
    • Maintaining status of approvals on mocks, preview links (UAT), and launch dates
    • Light QA & Pre-QA/smoke testing
    • Customer communication
      • inform customers of launch, pause, bugs
      • follow up on items needed
      • schedule meetings
      • basic cat herding 
  • Additional Responsibilities
    • Test monitoring and on-the-fly data analysis
    • Light UX Design and on-the-fly fixes or ideation
    • Platform and GAI Demos 
    • Helping to create decks & QBR prep


In addition to primary responsibilities, success in this role looks like:

  • Customer advocacy
    • Partner with the expert services and account executive team to ensure customer satisfaction by:
      • Creating positive and productive relationships with customer team members
      • Understanding customer business goals and identify use cases for Evolv AI to help them reach their business and strategic goals
      • Advocate for the platform and communicate the value of the Evolv AI solution to business leaders, testing practitioners, and analytics members

Become an Evolv AI platform evangelist

    • Become an expert in the Evolv AI product, with high-level understanding integration points between system components
    • Support new business and sales cycle opportunities
    • Mentor and learn from other members of the team
    • Work collaboratively with our global professional services team to transition effectively from sales to in life services post-contract signature 
    • Other projects and duties as needed to achieve company goals


This position requires candidates have authorization to work in the United States. Evolv AI is an equal opportunity employer.
The Salary Range for this role is $93,000-$123,000 per year + equity + benefits.
Evolv's salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Evolv expects to hire for this position at or near the middle of the range. Only in rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would Evolv consider paying a salary or rate near the higher end of the range. Please note that the compensation details in the range provided reflect the base salary only, and does not include equity or benefits.



It is the intent of Evolv AI to provide equal employment opportunity to all employees or applicants, without regard to race, creed, color, sex, age, disability, religion, pregnancy status, veteran status, national origin, sexual orientation, or any other status protected by federal, state or local law.

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