Evidation measures health in everyday life and enables anyone to participate in groundbreaking research and health programs. Built upon a foundation of user privacy and control over permissioned health data, Evidation's Achievement platform is trusted by millions of individuals—generating data with unprecedented speed, scale, and rigor. We partner with leading healthcare companies to understand health and disease outside the clinic walls. Guided by our mission to enable and empower everyone to participate in better health outcomes, Evidation is working to bring people individualized, proactive, and accessible healthcare—faster.

Evidation Health is seeking a motivated candidate who is passionate about defining value within digital health as a member of an agile, entrepreneurial team. As a Digital Study Operations Associate, you will engage with an experienced cross-functional team to support the setup and execution of digital (decentralized) clinical studies. You will be responsible for study product configuration, protocol compliance and data quality monitoring, and other study management activities for a range of studies across the portfolio. As a member of the Clinical Operations team, you will collaborate with the product/engineering and project management teams to ensure clinical studies meet or exceed high quality standards. This role is based in San Mateo, CA.

RESPONSIBILITIES

  • Develop expertise in the functionality and use of a proprietary study platform, and utilize expertise to advise on protocol development for new studies
  • Own the setup and execution phase of assigned digital studies, including:
    • Conduct study setup activities including configuring proprietary study product according to protocol
    • Lead study product QA, ensuring team’s launch checklist is complete, and collaborate with Engineering and Product teams to ensure seamless study launches
    • Set up study operation processes by developing protocol compliance, data quality monitoring tools, and participant outreach plans to execute and monitor daily
    • Validate data and facilitate participant data collection throughout study period daily
    • Collaborate with Product Operations and Participant Engagement teams to address study or participant questions/issues when necessary
    • Track and report on study metrics regularly during recruitment, enrollment, and data collection
    • Aggregate and clean study data files for analysis
  • For studies with in-person components, conduct scoping, training, monitoring, and cleaning activities to ensure data quality of technical / physical assessments
  • Assist in preparing and reviewing IRB submissions, informed consent forms, case report forms, and patient engagement materials
  • Participate in study setup and management process improvement activities within the department and cross functionally, including SOP development
  • Create and contribute to study process guides and templates
  • Participate in proprietary study product development planning and feedback sessions
  • Minimal to moderate travel required; may conduct client and/or site visits

QUALIFICATIONS

  • Undergraduate university degree (required)
  • 2+ years of relevant work experience (required)
  • Clinical research experience (required), experience with clinical trials (preferred)
    • Familiarity with HIPAA, human subjects research, and good clinical practices (required)
  • Data management experience and familiarity with interpreting quantitative analysis
  • Robust Excel skills, particularly in regard to manipulating large datasets (required), ability to write SQL or utilize Business Intelligence or analytics tools for QA and monitoring (preferred)
  • Proven ability to develop technical product expertise, which could include implementing an electronic data capture system or collaborating with product/engineering teams
  • Efficient multi-tasker able to juggle multiple projects in various phases simultaneously
  • Strong project management, organizational, and interpersonal communication skills
  • Excellent attention to detail
  • Works well with minimal direction at times
  • Versatile team player with affinity for collaborative environment
  • Proficient in: Google docs and sheets; Microsoft Word, Excel, and PowerPoint

BENEFITS

  • Health, dental, and vision benefits for you and competitive coverage for your family
  • Equity
  • Flexible work hours
  • Open vacation policy - take time when you need it
  • Support for remote work when needed
  • Relaxed work environment
  • Your choice of computing equipment and gear
  • Lots of opportunities for growth
  • Opportunity to work on fascinating challenges that improve people’s lives
EVIDATION HEALTH VALUES DIVERSITY AND IS COMMITTED TO EQUAL OPPORTUNITY FOR ALL PERSONS WITHOUT REGARD TO RACE, COLOR, CREED, RELIGION, MARITAL STATUS, AGE, NATIONAL ORIGIN OR ANCESTRY, POLITICAL ACTIVITY OR AFFILIATION, PHYSICAL OR MENTAL DISABILITY, MEDICAL CONDITION INCLUDING GENETIC CHARACTERISTICS, MARITAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, SEX OR GENDER.

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