At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

The Retail Leadership Team is a group of dedicated, hard-working, and driven individuals charged with bringing the Everlane brand experience to life. We introduce the brand to an ever-changing audience through our entrepreneurial spirit and collaboration in partnership with our cross-functional teams. We are focused on creating a people-first environment with diversity, equity, and inclusion at our core. We challenge traditional retail in how we operate and create a customer experience, both internally and externally. 

As a Retail Operations Manager, you are a brand advocate for Everlane Retail Stores. You model and lead through the lens of Everlane's mission and values. You help create foundational operational tools to increase productivity, reduce cost, and engage our team. This role is responsible for efficiently managing today’s operations and developing new ways our retail stores can support the broader Everlane business goals. You are charged with creating a culture of high performance, operational excellence, and financially sound stores. A change leader in a growing brand, you accept change swiftly to impact our stores. You demonstrate a desire to learn with a growth mindset by seeking new information, ideas, experiences and show self-awareness. You play a crucial role in offering recommendations that support the overall health and success of the business. 


Your day-to-day:

  • Develop the operational processes for the retail stores that support improved productivity, profitability, and ability to scale the business
  • Identify store pain points and recommend foundational solutions to improve the store experience.
  • Responsible for store payroll process, tools, and resources
  • Work with cross-functional  team to deliver store reporting
  • Support store teams with all day to day operational needs 
  • Work closely with Director of Operations to execute the Retail Store strategy for Everlane
  • Work with cross-functional partners to understand operational support needed and deliver solutions 
  • Innovate the ways we can better support our customers - whether through new platforms, Omni initiatives, or technology

We'd love to hear from you if you have:

  • 5+ years of retail operations experience
  • Desire to work on a collaborative and diverse team 
  • Project management experience
  • Comfort with using Excel
  • Familiar with using  InDesign 
  • Strong analytical, troubleshooting, problem-solving, and project management skills
  • Ability to evaluate and execute smart risks, ability to identify opportunities for improvement, and take the initiative to drive necessary change
  • Excellent verbal, written, and interpersonal communication skills with the ability to communicate clearly to influence decisions across the organization
  • A passion for developing others and building its culture, inspiring people towards the best version of themselves
  • Someone who embraces challenges enjoys solving problems, and is willing to try new things.

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Everlane are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.