About Ethos

Ethos was built to make it faster and easier to get term life insurance. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. Using predictive analytics, we are able to transform a traditionally 15-week process into a modern digital experience for our users.

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, Jay-Z, Kevin Durant, and Robert Downey Jr. We are listed in Forbes’ Top 50 Fintechs of 2020.  And for exciting news about our growth check out Life-Insurance Startup Ethos Valued at More Than $2 Billion. We are scaling quickly and looking for passionate people to protect the next million families.

About the Role

We’re looking for an experienced product leader to lead our PM team responsible for managing the roadmap of risk, fraud and churn related capabilities being built on the Ethos Platform. This would include building models and algorithms to find drivers of churn, fraud, and other risks, creating capabilities  to monitor and alert key stakeholders.

In this role: 

  • You will partner with with data science, engineering, compliance,, finance and legal to shape our KYC, fraud detection and churn monitoring strategies
  • You will help build machine learning practice which will deliver models for predicting likelihood of churn, fraud and its impact on LTV of our customers
  • Your will help established industry leadership in fraud mitigation while enabling us to do better churn and risk management
  • You will work with the senior leadership team of the company informing them on how churn and fraud should factor in our business decisions.

This role requires a high degree of entrepreneurial spirit and an ability to get things done. The ideal candidate will couple deep intellectual capacity, analytical rigor, and creativity around customer experience. We’re looking for a senior leader who is passionate about advocating on behalf of users, demonstrates a high degree of ownership, and is looking to join a team with a clear mission and purpose.

 

To thrive in this role, you have

  • A deep understanding of customer needs, and strong motivation to tackle their problems
  • An owner’s mindset - you don’t shy away from the hard stuff
  • Strong collaboration skills in team environments but able to act quickly as the decision-maker
  • A sense of urgency and the ability to achieve impact in a fast-paced environment
  • A growth mindset - you live and breathe experimentation, data analysis, and ruthlessly focus on impact
  • A creative mindset - you can think out-of-the-box, generate big bets, and inspire other team members to do the same
  • A strong understanding of current product best-practice and opinions on where product is going next
  • A strong track record of growing products you’ve worked on, both in terms of usage as well as user affinity
  • A demonstrated ability to work cross-functionally across teams to prioritize and build products that delight customers and deliver on company goals
  • A strong analytical orientation - a focus on data driven decision making and the ability to measure success
  • A solid design and technical understanding such that you can engage with your counterparts in collaborative and productive manner
  • Experience in specific areas such as referrals, content marketing, B2B acquisition, SEO, martech, growth marketing is a nice to have.  

We’d love to hear from you if you have the following minimum requirements…

  • 12+ years of relevant work experience across product management, engineering, design, analytics or growth marketing.
  • At least two years of experience in managing a team of product managers in a high growth environment, including hiring and coaching.
  • At least two years of experience owning the growth of a business or consumer product.

Everyone is welcome at Ethos. We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

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