About Ethos

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. 

We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.

We make getting life insurance easier, faster and better for everyone. 

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! 

About the Role

We’re looking for an experienced product manager to join our Consumer Experience Product team. This team is responsible for building a delightful digital consumer experience, from onboarding users to helping them identify their families’ needs to purchasing the right insurance products to protect their families.

The ideal candidate will combine first-principles thinking, analytical rigor and creativity in envisioning a delightful customer experience. The role will also require heavy experimentation and strong execution to deliver results. We’re looking for an entrepreneurial product leader who is passionate about advocating on behalf of users and driving business growth, demonstrates a high degree of ownership, and is looking to join a team with a clear mission and purpose.

Key initiatives will include:

  • Educating consumers on the need for Life Insurance, and Ethos’s unique offering
  • Improving conversion rates by removing unnecessary friction and motivating users to complete the application
  • Own the user experience end to end, from the top of funnel through to the bottom, use data and user-research to unlock improvements to the customer experience and drive higher conversion rates
  • Improving our Life insurance coverage recommendations based on needs and price sensitivity
  • Right-sizing coverage and pricing based on a user’s changing needs over time
  • Taking new types of insurance products (e.g. Indexed Universal Life, Whole Life) to market
  • Building a great end to end experience anchored on accessibility, delight and simplicity with a focus on the Payments experience
  • Driving key customer metrics for the team such as Account creations, Activations and LTV

What makes this role unique:

  • This is a very customer-focused role with visible impact. You’ll build experiences that hundreds of thousands of online insurance shoppers see each month. 
  • Ethos is a product-and-technology-first company, where Product Managers have large influence. If you succeed in your role, you’ll be among the top contributors to company revenue and profitability growth. 
  • You’ll have visibility with Executive Leadership Team members and have autonomy to drive your projects.
  • You’ll perform quantitative forecasting and qualitative research to identify product opportunities and prioritize your roadmap
  • You’ll work closely with Design, Analytics and Engineering to transform business opportunities into compelling product experiences
  • We are not risk averse! You’ll get to place lots of bets — big and small — and design and implement A/B tests to optimize every component of our in-app experience
  • You’ll have extremely high accountability. You’ll manage progress towards monthly and quarterly goals. 

To thrive in this role, you must have:

  • The ability identify business growth opportunities by using first-principles thinking, analyzing data, and deeply understanding customer needs
  • A strong analytical orientation -- a focus on data driven decision making and the ability to measure success. Experience with SQL & Amplitude a plus
  • The ability to work cross functionally with other team members, particularly design and engineering, to build amazing product experiences.
  • The drive to set and chase aggressive goals, prioritize what really matters, overcome inevitable obstacles, and execute quickly
  • Extremely high ownership. You identify and solve the most important business problems even if it’s “not my job”
  • Ability to take input from various stakeholders, and drive towards the right outcome for our customers and the business
  • Flexibility. You must have the ability to react to new industry and company developments, and new customer insights, and pivot to solve the most important problems
  • A strong understanding of current product best-practice and opinions on where product is going next
  • A track record of solving hard customer problems and driving business growth

We’d love to hear from you if you have the following minimum requirements:

  • 5+ years of relevant work experience across product management, platform, engineering, analytics or related functions.
  • At least two years of experience in partnering with design, engineering, and analytics teams to launch products for consumers, freelancers, or SMB

 

#LI-Remote #LI-JA1

The US national base salary range for this full-time position is $120,000 - $195,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include applicable bonus, equity, or benefits. 

You can find further details of our US benefits at https://www.ethoslife.com/careers/

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.

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