Enviva is an industry leader in sustainable sourcing practices and the Fiber Administration Supervisor will be a key in our success. The ability to juggle multiple high priority tasks, and to do so efficiently and with a high degree of accuracy, will be critical to a person’s success in this role. The role will also be responsible for weekly wood fiber payments and have three direct reports.

Responsibilities

  • Complete supervisory activities of Fiber Administrators – resolving interpersonal issues, scheduling time off, approving time sheets, monitoring performance, motivating team, etc.
  • Lead training of Fiber Administrators – focus on process best practices, emphasize data quality and integrity including an adherence to insurance and sustainability policies

Team back-up:

  • Support Fiber Administrators when workload is heavy or during pay processing days:
  • Monitor shared inbox to ensure complete tract setup
  • Coordinate with the Commodity Managers to solve for any missing variables on a tract
  • Enter all tract information into Enviva’s internal databases
  • Lead all research of accounting related issues from staff accountants or Fiber Administrators
  • Handle escalated issues or difficult cases from Fiber Administrators to other internal teams
  • Juggle multiple tract data consolidations at once, reaching out to the appropriate CM or supplier in a timely manner

Development of best practices:

  • Identify and troubleshoot problems within specific projects in a timely manner
  • Conduct Kaizens to maintain efficient, high quality output by team
  • Create and maintain process documentation in accordance with best practices
  • Assess all aspects of record keeping, data quality, document control, and others, to target areas for improvement

 Completion of reporting tasks:

  • Prepare and reconcile ahead of all FiberCo monthly reporting activities
  • As needed, light reporting on tract volume, lead time, and other factors
  • Reporting on Manual Ticket Corrections
  • Reporting on deficient tract setups
  • Adhoc data retrieval for analysis
  • Support GIS activities by the Sustainability team

Qualifications

  • Minimum of two (2) years of experience in data collection and reporting
  • Minimum of two (2) years of experience managing administrative team
  • Proficient knowledge of Microsoft Office – Excel and PowerPoint
  • Ability to work in fast paced environment, juggling multiple tasks at once
  • Exceptional communication skills
  • Exceptional attention to detail and time management skills required
  • Preferred knowledge of GIS

 Physical Requirements

  • Ability to work a non-typical schedule when necessary
  • Willing and able to work in a sitting or standing environment for 8-10 hours at a time
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Travel Requirements

  • Occasional travel required (< 25%) to various Enviva locations

 

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