Ensemble Travel Group is a leading travel agency consortium of top-tier agencies throughout the U.S. and Canada that was established in 1968. Acquired by Navigatr Group in June 2022, Ensemble provides members with access to exclusive offers, unique hosted tours, partnerships and superior marketing opportunities with best-in-class suppliers, and proprietary travel platforms such as ADX that offers agents instant commission visibility, one click insurance and more to improve efficiencies and earnings. Ensemble maintains offices in Toronto and New York.

Job Description

The Senior Manager, Data Analytics is responsible for driving the processes that enable strategic and tactical decision-making across all key initiatives as well as establishing and refining KPIs within Ensemble. Your understanding of user behavior along with the economics of Ensemble’s business and strategic initiatives are important in delivering the insight that will meet the company's needs.

The ideal candidate combines outstanding business acumen and communication skills. You will use internal and external data, analytics applications, and business tools (excel, PowerPoint, PowerBI, etc.) to enable our business leaders in critical decision-making and insights. You will collaborate and influence senior leadership and have a passion for using data to uncover new opportunities for our client businesses to act upon.

Responsibilities:

  • Collaborate with cross-functional teams and senior stakeholders to understand business requirements and tailor analytical solutions to meet organizational goals.
  • Support strategic initiatives through internal and external data analysis and the presentation of conclusions.
  • Explore and examine data to identify hidden patterns, trends, and insights.
  • Create visually appealing and intuitive dashboards and reports to communicate complex findings to both technical and non-technical stakeholders.
  • Develop and improve tracking and post-mortem reporting to understand performance across client company strategies including sales, product, marketing, and pricing strategies.
  • Collaborate with business leaders in developing metrics and benchmarks (i.e., KPIs) to measure key functions and initiatives by using data and technology.
  • Drive automation opportunities for data collection and reporting.
  • Stay current with industry trends, emerging technologies, and best practices in data science.
  • Proactively explore and suggest innovative ways to leverage data for business growth and improvement.

Qualifications:

  • Bachelor of Business Degree in Operations, Economics, Statistics, Strategy, Mathematics, or a related field.
  • Highly advanced level Excel, PowerPoint, and BI skills.
  • Proficiency in programming languages such as Python or R.
  • Familiarity with big data technologies (Any, Spark preferred).
  • Knowledge of cloud platforms (Any, Microsoft Azure preferred)
  • Solid understanding of database systems and SQL.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • 5+ years of progressive work experience bridging the gap between technology and business to inform strategy.
  • Ability to create and present to all levels of the organization including to the Executive Leadership team.
  • Excellent communication skills.
  • Naturally curious with a strong determination to work around obstacles.
  • Able to effectively manage ambiguity and change while working on cross-functional projects and initiatives.
  • Entrepreneurial attitude and ownership mentality (no task is too small) with strong judgment, attention to detail, and an analytical mind.
  • Effective project management, prioritization, multi-tasking, and time management skills to meet deadlines.
  • Work effectively in a team environment.
  • Low ego and highly collaborative leadership style.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.

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