Strategic Account Manager

Join Our Journey at Engine

At Engine, we’re revolutionizing work travel. Our modern travel platform isn’t just about booking trips; it’s about transforming how businesses and their teams experience travel. From seamless booking options with top airlines, hotels, and car rental providers to single-invoice billing and flexible trip modifications, we make travel not only easier to manage but also enjoyable. Backed by powerhouse investors like Telescope Partners, Blackstone, Elefund, and Permira, we’re growing fast—and we want you to be part of it.

We believe that people don’t just want to work for a company—they want to be part of something bigger. At Engine, we’re building more than a team; we’re building a movement. One where individuality is celebrated, where challenge fuels growth, and where the status quo is never enough. We know we’re not for everyone, and that’s okay. But if you thrive in a fast-moving, high-impact environment and want to shape the future of travel, you just might belong here. Curious? Check out our DNA—if it resonates with you, let’s talk!

As a Strategic Account Manager at Engine, you will manage a portfolio of high-value clients with $1m+ in annual travel spend. These clients are expected to rapidly adopt Engine’s platform and drive significant outcomes. This role requires a seasoned professional with 5+ years of experience working with enterprise-level customers, having C-suite conversations, and proactively guiding clients through the adoption and success journey. You will bring innovative solutions to the table, implement scalable processes, and mentor new hires, all while having no cap on your revenue potential as you build and grow relationships with our top customers.

Your Mission:
As part of the Engine team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of: 

• Drive full adoption and success of Engine’s platform: Manage a portfolio of high-value accounts, each with $1M+ in annual travel spend, ensuring clients fully adopt the product quickly and achieve measurable success.
• Engage in C-suite conversations: Develop and maintain strong relationships with senior decision-makers, guiding them through the adoption process and aligning Engine’s solutions with their strategic objectives.
• Implement scalable processes: Take ownership of client onboarding, account management, and success processes, helping optimize and scale these systems as the company grows.
• Provide innovative solutions and ideas: Bring creative and strategic ideas to the table to help clients achieve their goals and continuously improve Engine’s offerings.
• Mentor and support new hires: Share your knowledge and experience by mentoring junior team members, helping them grow and succeed in their roles.
• Collaborate with cross-functional teams: Work closely with Sales, Product, Marketing, and Operations to ensure customer needs are met and solutions are implemented efficiently.
• Drive new business opportunities: Identify and act on upsell and cross-sell opportunities within your accounts to exceed revenue targets and deepen customer engagement.
• Monitor account health and satisfaction: Regularly assess account satisfaction, address issues proactively, and ensure clients remain on track to meet their goals.

What You’ll Bring to Engine:
We’re looking for someone who’s ready to make an impact and grow alongside us:

• 5+ years of experience in Account Management or related roles, with a strong track record of managing high-value, enterprise-level accounts.
• Proven ability to engage with C-suite executives, with strong communication and relationship-building skills.
• Experience in driving fast product adoption and success in enterprise clients.
• Demonstrated innovation in problem-solving, with a focus on creating and scaling processes for high-impact accounts.
• Ability to mentor and support junior team members, fostering a culture of growth and collaboration.
• Strong organizational, strategic thinking, and project management skills.
• Proactive, self-driven, and results-oriented with a focus on long-term customer success.
• Familiarity with the business travel or related industries is a plus, but not required.
• Open to travel: A plus for candidates willing to travel for client meetings, with strong live presentation skills.

Cash compensation:

The base salary for this role is $105,000/year with an OTE potential of $155,000/year. Final compensation packages are determined by various factors, including prior experience and expertise.

The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full list at engine.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

Ready to Build the Future of Work Travel?
Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.