Job Title:   Global Head of Supply Chain
Department: Supply Chain
Reporting line: Chief Executive Officer
Location: Berlin, Germany; Shenzen, China (Or any EEA African market)

About ENGIE Energy Access (EEA)

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.2 million customers and more than 6 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025. 

Job Summary 

The Global Head of Supply Chain will play a critical role at ENGIE Energy Access (EEA). This is an incredible opportunity for a deeply experienced, motivated and talented business leader to drive revenue, improve credit performance, maintain an exceptional customer experience and optimise operations. This role has full responsibility for leading two key functions: (i) Upstream Supply Chain,; and (ii) Africa Operations. The role will be part of EEA’s Executive Leadership Team, reporting to the Chief Executive Officer, and working closely with other Global Heads of Department and Country Directors.

Key Responsibilities

  1. Provide exceptional and inspirational leadership and support to Upstream Supply Chain and Africa Operations teams, creating a high-performing team that is driven, energized, values-driven and delivers results
  2. Set and manage the overarching strategic direction, priorities and focus areas for the Supply Chain department, cascading and ensuring alignment throughout EEA, as well as providing strategic leadership across all disciplines as part of the EEA Executive Leadership Team
  3. Oversee sourcing, procurement, manufacturing and supply chain, including supply planning, supplier negotiations, product and materials sourcing, manufacturing, quality control and export logistics
  4. Oversee Africa Operations, including developing strategies, systems, processes and standards to optimise warehouse management, inventory management, in-country logistics and distribution
  5. Manage the department’s work plan, budget and resources to ensure delivery of agreed goals, with full responsibility for recruitment, coaching and development
  6. Lead and participate in key executive and functional governance forums
  7. additional responsibilities related to the operational side of the EEA business may form part of the scope of this role

 Detailed Responsibilities

 Procurement, Manufacturing and Supply Chain

  • Own overall strategy for sourcing, procurement, manufacturing and supply chain strategy, in line with the product strategy and overall EEA strategy on quality, cost and service
  • Oversee supply planning, , working with partners to source and manufacture products (in close collaboration with EEA R&D teams), conduct quality control, then working with shipping companies to export to EEA’s markets in agreed timeframes and safely (ensuring visibility at all points)
  • Oversee major supplier and manufacturer negotiations to ensure effective pricing, quality standards, productivity targets, timelines, and favourable terms and conditions
  • Oversee a supplier & manufacturer management program, including regular evaluations, key metrics, and initiatives for continuous improvement on cost and quality
  • Manage supply chain risk management to ensure protection from macroeconomic conditions, supply chain disruption, and ensure continuous supply and adhere to cost, quality and schedule targets

 Africa Operations

  • Oversee planning and ordering process, including validating demand forecasts and translating into supply requirements
  • Develop leading operations functions across our 9 African markets, including best-in-class processes, tools and systems for import, warehouse management, inventory management, in-country logistics and distribution
  • Deliver key group operations targets, including in-country stock levels, inventory working capital, inventory losses and obsolescence, , incoming quality control and cost management
  • Work with country operations teams to continuously optimize in-country import and logistics, shipping and distribution, working with shipping partners and third-party logistics providers to ensure products are distributed to teams safely
  • Work with country operations teams and external partners for reduction of e-waste and proper handling of e-waste, incl. refurbishment, recycling, or disposal.
  • Develop and implement standards for ensuring product integrity across the supply chain (transport, storage), for measuring product quality and failure rates, and providing feedback to the Product & Supply Chain teams to inform product and ordering decisions
  • Provide leadership and support to the policy team and country operations leads when in strategically influencing stakeholders for favourable operational and import policies such as taxes, duties, exemptions, programs, budgets or other needle moving proposals, and dealing with legislative or other government committees

Transversal Projects

  • Lead strategic transversal projects across EEA end-to-end (scoping, design and implementation) where the project is of a high impact on a group level and has economies of scale to do across markets

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.  

We believe that great managers: 

  • Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results. 
  • Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness. 
  • Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility. 
  • Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening. 
  • Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging. 

 Experience, Knowledge and Skills  

  • At least 15 years of relevant experience, ideally in similar Chief Supply Chain of Chief Operations roles, including experience working with Asian suppliers and manufacturers
  • Significant people leadership experience, leading and motivating large and diverse teams across countries and the ability to create a performance culture with strong governance, accountability and results
  • Strong understanding of manufacturing and supply chains for multi-national, vertically integrated companies
  • Outstanding supplier negotiation and procurement capability, with the ability to develop strong relationships and negotiate strong value-for-money outcomes with suppliers
  • Outstanding strategic and analytical supply chain capability, with a demonstrated ability to run an efficient and effective procurement and supply chain function, making “every cent count”, mitigating external supply risks and fixing key issues when they arise
  • Strong visioning, strategy, problem-solving and analytical skills, with the ability to set and communicate the strategic vision for the department throughout the organization
  • Outstanding stakeholder engagement and communication skills, with the ability to develop meaningful relationships with key stakeholders, both internal (other Global HoDs and CDs) and external (partners, suppliers, funders, government, etc.)
  • Strong core business capabilities, with excellence in strategy, team management and planning, budgeting, project management, business case development, governance operations, data analytics and reporting
  • English is mandatory, with Mandarin, French, Portuguese or Swahili a plus

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths! 

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