Who we are
Our mission is to help developers and AppSec teams spend more time accelerating development and less time dealing with security issues. Watch our 3 min pitch from our Founder & CEO here: https://www.youtube.com/watch?v=B0wmZBcPkFE
Endor Labs has been recognized as a Gartner Cool Vendor, a RSA Innovation Sandbox finalist, and a Black Hat Innovation Spotlight finalist, all in its first year from launch.
The company was founded by Varun Badhwar and Dimitri Stiliadis, who have created multiple category-defining cloud security companies. We have raised $70M in Series A funding and assembled a team of the world’s leading static analysis experts and enterprise software veterans to increase developer productivity and open source software adoption.
What you’ll do
As a Customer Success Engineer at Endor Labs, you are not only the technical champion for our customers but also a seasoned software engineer adept at navigating the complexities of programming ecosystems and DevOps. In this role, you will:
- Design and implement efficient code scanning and dependency scanning mechanisms using Maven and Gradle.
- Serve as the primary technical point of contact for our customers, offering expert guidance with a blend of empathy and deep technical knowledge through both pre-sales and post-sales stages, especially when addressing intricate technical challenges
- Customize our security solutions to fit into sophisticated customer environments. Occasionally, develop bespoke solutions to meet unique needs, leveraging your strong background in software engineering.
- Act promptly when technical issues emerge, applying your advanced troubleshooting skills and understanding of programming and DevOps practices to ensure our customers are successful.
- Forge lasting relationships with a broad spectrum of clients, from agile startups to global enterprises.
- Collaborate closely with our engineering teams, translating customer feedback and troubleshooting insights into tangible product improvements.
- Champion the adoption of robust security practices, empowering developers to write secure code efficiently through your support and guidance.
- Lead and manage technical integration projects, making strategic decisions and providing technical guidance both internally and externally.
What we're looking for
- Strong background in software engineering, with 4 -10 years of deep understanding of programming languages, application security, and DevOps practices.
- Demonstrated experience in developing custom technical solutions and actively engaging in customer-facing roles, with a proven ability to handle project-based work effectively.
- A passionate advocate for customer success, with a focus on building secure, scalable solutions from the ground up.
- Exceptional communication skills, capable of breaking down complex technical topics into clear, understandable terms for a variety of audiences.
- Proactive and anticipatory approach to problem-solving, with the ability to foresee customer needs and craft strategic solutions that align with their overarching goals.
At Endor Labs, we:
- Go to extraordinary lengths to distinguish ourselves through world-class work.
- Prioritize quality over speed, and speed over scope.
- Desire working with deeply kind, mission-driven people.
- Strive to make the complex simple.
- Use first principles to debate ideas, test assumptions, and make decisions.
- Seek the truth by putting data above opinions.
- Assume good intent and give tactical feedback to help each other get better.
- Hold no ego—when our customers win, we all win.
