About Employer Direct Healthcare

Employer Direct healthcare (EDH) is on a mission to transform access to excellent care for the moments that matter most. As the leading provider of surgical benefits for self-insured employers, we bring guided access to high-quality, affordable care for employers, their employees and the family members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change.

EDH is the market leader for Independent Centers of Excellence (CoE). We have challenged the status quo in healthcare by bringing top quality surgeons within reach of all. Our surgeon-first model is the largest and most accessible network (3-4x larger than our peers), which has delivered an ROI 3x our peers. We serve hundreds of self-funded plan sponsors across 1000+ employers, representing over 4 million people across the U.S. We've saved our clients over $700 million since we were founded!

Ultimately, the US healthcare system at-large is flawed. Costs continue to rise while life expectancy stagnates. We are moving the needed on this problem by improving surgery outcomes - making people healthier - and lowering healthcare costs at the same time.

About You:

You have a drive and AMBITION to tackle big problems. Big problems require big ideas and a team that supports new ideas.
You CARE deeply for your customers. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
You thrive in a TEAM ENVIRONMENT. Collaboration is key in innovation and creating change.
A DIVERSE environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
You are DETAIL ORIENTED, but more so, focus on the execution of your content while balancing a fast-paced environment.
You understand that PROGRESS is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change.
INTEGRITY guides you in life. Focusing on the truth versus just giving people the answers they want to hear.

If this sounds like you, we would love to connect to speak further about career opportunities at Employer Direct Healthcare.

Please apply to our role & someone from our HR Team will reach out to help you navigate our interview process.

Director of Technology, Data Operations

The Data Operations Director is a crucial role for EDH as this person oversees data acquisition and egress; maintain the integrity of our data; the operational health of key data pipelines; and ultimately enabling the business with the data they need for decision-making and innovation. In this role, you will collaborate with various teams and functions across the enterprise as well as external stakeholders to drive operational excellence and maturation of data operations.

To be a successful candidate for this position, you must -

Collaborate with business partners to identify & solve business problems
Lead meetings, able to influence and consult both internal and external business partners as it relates to data operations
Leverage analysis skills to discern, unlock, and communicate data issues out to decision makers at all levels of the business
Be comfortable with researching data questions, identify root causes, and interact closely with business users and technical resources on various data related decisions

Location: Dallas, TX | Onsite, Hybrid

Responsibilities:

Data Ingress & Egress

Work with cross-functional team to ensure the security, timeliness, and success of data ingress and egress of between EDH and its clients, partners, and vendors
Ensure accurate tagging, tracking, and transparency of data ingress and egress
Oversee the development and delivery of internal and external facing data feeds
Oversee the establishment, management, and automation of secure file transfers

Data Pipeline Operations

Oversee the day-to-day operations of the EDH’s data pipelines as well as the accurate collection and transparency of pipeline metadata
Work cross-functionally to monitor & optimize EDH data pipelines to improve their speed, reliability, transparency, and efficiency

Data Support Operations

Partner with other functional teams to Identify, triage, and address data availability and/or quality issues
Support line of business in obtaining data and utilizing data assets within the enterprise
Address ad hoc data requests from internal and external stakeholders

Team Leadership

Manage a team of onshore and offshore technology professionals, providing leadership, mentorship, and performance management.
Stay current with emerging technologies and industry trends and make recommendations for continuous improvement.
Provide governance through appropriate metrics and KPIs to measure health of enterprise data and data pipelines
Foster a collaborative and innovative culture within the team, promoting continuous learning and development and maintenance of the knowledge repository and documentation.

Requirements:

Bachelor’s degree in related field preferred. Equivalent combination of education and experience may be substituted in lieu of degree. A master’s degree in engineering or related field a plus.
8+ years of data engineering or data analysis experience using core data tools as Azure Data Factory, SSIS, and Apache Airflow and use of languages such as SQL, Python, R, and Excel
8+ years of management experience of building and leading data engineers, business analysts and/or data operation engineers. Candidate should also have experience with road mapping; headcount and capacity planning; talent acquisition; and career development
4+ years of Azure, specifically Azure’s data platform offerings
2+ years of experience in data warehouse; preferably with Snowflake and other Lake House platforms
4+ years of proven experience in data analysis using core data analysis tools and languages such as SQL, Python, R, and Excel
4+ years of experience with Big Data technologies including Spark/Databricks, Hadoop, and varying types of Azure Storage
2+ Years of demonstratable data governance & data management knowledge
2+ years of experience in the healthcare space is preferred
Good understanding of business functions such as Sales, Marketing, Finance, Customer success, etc.
Demonstrate strong organization skills and detail-oriented
Ability to self-motivate and meet deadlines
Intense desire to learn
Ability to express complex technical concepts effectively, both verbally and in writing
Ability to multi-task in a fast-paced, changing environment
Ability to maintain confidentiality

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short & Long Term Disability
Life Insurance
401k with company match
Paid Time Off
Paid Parental Leave

Employer Direct Healthcare does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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