At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

As a Business Systems Analyst, you will play a key role in the creation of printed and digital communication materials for our members. You will be responsible for managing and optimizing a suite of internal productivity tools used by our team, with the goal of improving internal processes and enhancing the overall experience for both our members and clients. In this role, you will work closely with stakeholders to drive operational efficiency and innovation. You will report directly to the Manager of Card Operations and be an integral part of a team committed to continuous improvement.

What you'll do:

  • Execution and delivery of assigned Standard Operating Procedures within the Card Operations team
  • Maintain close collaboration with identified cross-functional stakeholders by frequently providing clear and accurate information formally/informally
  • Maintain consistent Performance Guarantees/Service Level Agreements adherence across assigned processes and associated deliverables
  • Ensure project status and associated metrics are accurately maintained
  • Provide superior implementation experience for new and renewing clients

To be successful in this role, you'll need:

  • 2+ years experience managing complex business / technical / process projects
  • Experience with designing for healthcare compliance and regulatory requirements.
  • Familiarity with HIPAA regulations and healthcare privacy standards.
  • Proficient in project management 
  • Experience working with customers/end-users
  • Ability to speak and connect with both technical and business personnel, at all levels

 

Pay Transparency Statement 

This is a hybrid position based out of our Lehi office, with the expectation of being in office at least two weekdays per week. #LI-hybrid 

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

Lehi, UT Pay Range
$75,200—$93,750 USD

Why Join Us?

  • Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
  • Impactful projects that shape the future of our organization
  • Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
  • Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

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Collective Health is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Completion of this form is entirely voluntary. Should you choose to respond, any responses will be kept 100% confidential, They will not be used to make hiring decisions, and will only be used in aggregate to evaluate the equity of our hiring practices.

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