At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Workplace Experience Manager

Why We Have This Role

The Global Real Estate Team serves as a centralized support function responsible for managing Qualtrics' global sites. We design and maintain innovative environments that enable Qualtrics to operate efficiently and effectively. Our mission is to enhance employee productivity and well-being by fostering a safe, compliant, and collaborative workplace culture where individuals can thrive. We manage the company's real estate assets and strategies on a global scale, encompassing real estate strategy, transactions and optimization, facility management, workplace experience, and health and safety. The Workplace Experience Team ensures a best-in class end-to-end workplace experience for all employees, customers and visitors across managed sites, creating a positive atmosphere and driving engagement for our employees. This role is responsible for supporting the day-to-day operations of the workplace environment at our Provo office and may manage remote sites. 

How You'll Find Success

  • Excellent communication and interpersonal skills; ability to effectively manage feedback.
  • Develop strong and respectful working relationships with teammates, peers, and stakeholders.
  • Take ownership and work independently on tasks and projects with little instruction.
  • Effectively convey ideas, solutions, and problems with manager, peers, and customers.
  • Embody a One Team mentality; enthusiastic to work with and learn from others. 

How You'll Grow

Being part of a Global organization and team will allow the opportunity to work with and learn from cross functional colleagues around the world. Qualtrics' commitment to professional growth and development for their employees can be found through a range of continuing education programs including online platforms, virtual and in-person workshops. 

Things You'll Do

  • Ensure a best in class end-to-end workplace experience for all employees and external guests across managed sites; driving a sense of experience for each employee and visitor to Qualtrics offices.
  • Oversee Workplace Service operations including; mailroom, janitorial, food & beverage, copy/print business supply hub, fitness centers, storage, and other amenities.
  • Manage in-office food services program; ensuring healthy variety in a cost effective way.
  • Manage the activities of the on-site contractors, providing guidance and support, and ensuring all contracted services are being provided. 
  • Develop, plan, and execute employee events in the office based on employee feedback and interests, an average of 20-30 events per calendar year. 
  • Coordinate logistics for internal events, including catering, setups, and communications. 
  • Monitor and evaluate the success of workplace events, making recommendations for future improvements. 
  • Manage Operational Expenses for assigned cost centers; efficient use of budget, tracking and reporting expenses, and vendor accountability.  Reporting out on a monthly and quarterly basis.
  • Partner with Real Estate, Facilities, Security, and Health and Safety to ensure compliance and best practices within the workplace.
  • Deploy Space Management principles by monitoring, tracking, and managing the physical workplace.  Ensuring layout, workflow, storage, and aesthetics of spaces align with intended purpose, promoting efficiency and productivity.
  • Support the development of Workplace Services programs, projects and initiatives to align on services globally.
  • Manage ad hoc projects related to Workplace Services, operations and development.
  • Partner with People Team, Brand & Belonging, and other cross functional teams to develop local/ regional/global programs, initiatives, activities, and events to promote company objectives and create employee engagement.
  • Process and procedure development; Incorporate Change Management principles for successful implementation.
  • Build systems that ensure seamless and “effortless” operational excellence by developing scalable work process efficiencies through technology platforms.
  • Stakeholder management through strong working relationships, partnership, and effective communication. 
  • Lead team members and cross-functional partners to create an inclusive and collaborative work environment.
  • Culture Champion through leading by example; following company policies, embracing diversity, and creating an environment of inclusion. 
  • Ensure safety standards are being met at managed sites by holding a leadership role on Safety Committee in partnership with the Global Environmental Health & Safety Program Manager.
  • This role requires 5 days in-office out of our Provo, UT location.

What We're Looking For on Your Resume

  • 6+ years of workplace programs, facilities, employee experience, events, and/or site management experience.
  • Familiarity with facility management principles and operations is a plus.
  • Experience in design and planning large scale events. 
  • Requirement to be on-site during normal business hours, Monday-Friday, and an understanding that the nature of this work might necessitate some after-hours engagement or emergency response.
  • Strong customer service skills that involve solving more complex issues, actively listening to employee feedback and implementing suggestions for improvement.
  • Experience in organizing events and managing small projects efficiently.
  • Experience working with cross-functional teams.
  • Ability to collect and analyze feedback to improve workplace services.
  • A proven ability to be a self-starter capable of driving results without significant supervision.
  • Exceptional organizational skills, ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
  • Ability to manage a workplace experience budget; analytical skills, financial management and reporting.
  • Creative program development, utilizing feedback to drive improvements. 
  • Proficient with Google and Microsoft product suites, and other productivity software tools.

What You Should Know About This Team

  • Passionate: We're obsessed with creating amazing workplaces and believe they have a profound impact on employee experience and success.
  • Collaborative: We work cross-functionally, breaking down silos and building solutions together.
  • Innovative: We're always looking for new ways to improve the workplace, embracing technology and data-driven decision-making.
  • Global: We're a diverse team with offices around the world, offering you exposure to different cultures and perspectives.

Our Team’s Favorite Perks and Benefits

  • Qualtrics Experience Program - $1800 annually for an experience of your choosing (eligible after one year)
  • Wellness Reimbursement Program - $1200 annually ($300/quarter) for wellness related activities
  • We take pride in our office design aiming at fostering creativity from our city views to an open and collaborative workspace.

 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

 

Apply for this Job

* Required
resume chosen  
Dropbox
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox
(File types: pdf, doc, docx, txt, rtf)
Cancel
US Demographic Questions

Why are you being asked to fill out two sets of demographic questions? Qualtrics is required by the federal government to distribute the Equal Employment Opportunity questions exactly as they are written. However, we recognize that the questions do not fully capture the fullness of a person’s identity and experience when it comes to gender identity, sexual orientation and race. DEI (Diversity, Equity and Inclusion) is a cornerstone of our company culture. We are committed to inclusivity in our hiring process and want to give you the opportunity to self-describe your identity.


With this in mind, we invite you to participate in this additional set of voluntary demographic questions. The data collected will be used anonymously and in aggregate, so we can evaluate our processes to ensure we’re providing equal opportunities to applicants from all backgrounds. Your responses, or your choice not to respond, will not be associated with your specific application and will not in any way be used for individual hiring or compensation decisions.

How would you describe your gender identity? (mark all that apply)





Do you identify as transgender? (Select one)




How would you describe your racial/ethnic background? (mark all that apply)











How would you describe your sexual orientation? (mark all that apply)








Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Qualtrics’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.