Shift: Sunday - Thursday, (standard office hours)

Senior Operations Planning Analyst

Factor_ a brand of HelloFresh is seeking a Senior Operations Planning analyst to join the Factor team.

You will…

Provide strategic insights to the Operations and Supply Chain departments by conducting data analysis, forecasting trends, and identifying opportunities for process optimization driving cost reduction.
Help maintain and create critical tools, datasets, and reporting systems utilized across Operations.
Collaborate with cross-functional teams to align business processes, share insights, and drive coordinated efforts towards achieving operational goals.
Prepare and deliver regular updates, reports, and data used for senior leadership presentations.
Assist with developing tools that seamlessly integrate with internal systems that provide data visibility for third-party logistics (3PL) sites.
Conduct technical gap analyses and develop advanced tools and scripts to provide real-time data visibility to the operations team, enabling proactive decision-making.
Assist in scoping and developing more robust user interface to eventually transition from Google Sheets to HTML/Java/Python-based platform.

You are…

Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making.
Intellectually curious – You have an insatiable desire to understand how things work, and why they work the way they do, identify data-driven insights, and consistently challenge the status quo.
A self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover.
Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously.
A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
An excellent communicator – You can explain complex (often technical) information to a variety of audiences.

At a minimum, you have...

Possess 3+ years of proven experience in an analytical capacity, including preparing comprehensive reports, dynamic presentations, dashboards, and data visualizations for various stakeholders.
Proficient in supply chain planning processes, including demand forecasting, inventory management, and production scheduling.
Proven experience in demand forecasting methodologies, including time series analysis, regression analysis, and causal modeling.
Hold an undergraduate degree in Engineering, Data Science, Computer Science, Information Systems, or a related field or Masters degree is preferred
Demonstrate advanced proficiency in Microsoft Office applications (especially Excel), Google Suite applications (particularly Google Sheets and Google Scripts), and Tableau for data visualization.
Proficient in SQL for data extraction and manipulation. Knowledge of Microsoft Power Query and Python is a strong plus, enabling advanced data processing and analysis capabilities.
Exhibit strong problem-solving skills, using logical thinking and data-driven insights to identify opportunities, evaluate alternatives, and present critical information effectively.

You’ll get…

Competitive salary, 401k with company match those vests immediately upon participation, and company equity plan based on role.
Generous PTO, including sabbatical, and parental leave of up to 16 weeks.
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Tuition reimbursement for continuing education
Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain.

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

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California Consumer Privacy Act Notice to Applicants and Employees *

Pursuant to the California Consumer Privacy Act (“CCPA”), this notice provides information about the categories of personal information Grocery Delivery E-Services USA, Inc. (dba HelloFresh) collects about applicants and employees, and the purposes for which the categories of personal information shall be used.

For purposes of this notice, “personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household, or as otherwise defined under the CCPA.

“Personal information” does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records, nor does it include consumer information that is de-identified or aggregate consumer information. It also does not include health or medical information covered by the Health Insurance Portability and Accountability Act (“HIPAA”) or the California Confidentiality of Medical Information Act (“CMIA”), nor does it include personal information covered by other specific privacy laws, such as the Fair Credit Reporting Act (“FCRA”), the Gramm-Leach-Bliley Act (“GLBA”), the California Financial Information Privacy Act (“FIPA”), or the Driver’s Privacy Protection Act.

“Personal information,” includes but is not limited to the following:

A. Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

B. Personal Information, as defined by California Civil Code section 1798.80(e):
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account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

C. Characteristics: Characteristics of protected classifications under California or federal law.

D. Commercial Information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

E. Biometric Information: An individual’s physiological, biological, or behavioral characteristics, including an individual’s deoxyribonucleic acid (DNA), that can be used, singly or in combination with each other or with other identifying data, to establish individual identity. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.

F. Internet or Other Electronic Network Activity Information: Browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.

G. Geolocation Data: Geolocation data.

H. Audio, electronic, visual, thermal, olfactory, or similar information: Audio, electronic, visual, thermal, olfactory, or similar information.

I. Professional or Employment-Related Information: Professional or employment-related
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J. Education Information: Information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act.

K. Inferences: Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

HelloFresh collects the following categories of personal information about applicants and/or employees:

A. Identifiers: Real name, alias, postal address, email address, social security number, driver’s license number, passport number.

B. Personal Information, as defined by California Civil Code section 1798.80(e):
Name, signature, social security number, address, telephone number, passport number,
driver’s license or state identification card number, insurance policy number, education,
employment, employment history, bank account number, or any other financial information, medical information, or health insurance information.

C. Characteristics: HelloFresh may collect characteristics of protected classifications under California or federal law as legally required, as permitted and in accordance with applicable state, federal, or local law.

D. Commercial Information: HelloFresh does not collect information from this category.

E. Biometric Information: Fingerprints.

F. Internet or Other Electronic Network Activity Information: Browsing history and search history.

G. Geolocation Data: Geolocation data.

H. Audio, electronic, visual, thermal, olfactory, or similar information:Thermal information.

I. Professional or Employment-Related Information: Professional and employment-related history.

J. Education Information: Education history.
K. Inferences: Inferences drawn from any of the information identified above to create a profile about an applicant’s or employee’s behavior, abilities, attitudes, and aptitude, depending on position.

HelloFresh uses the above categories of personal information for the following business
purpose(s):

• To make employment decisions and further the employee relationship;
• To facilitate payroll, benefit, and leave of absence administration;
• For health and security purposes;
• To obtain and/or maintain insurance policies and coverage;
• To comply with state and federal laws and regulations;
• To manage workers compensation claims and conduct workplace investigations

Have you reviewed the above California Consumer Privacy Act Notice to Applicants and Employees?

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