Director of Internal Communications

About the Role

As Internal Communications Director, you will oversee Stitch Fix’s efforts to inform, engage and inspire its employees. In this role, you will be responsible for leading the team that develops and executes strategic communications to corporate, customer service, distribution center, and stylist teams.

The Director of Internal Communications will report to Stitch Fix’s Vice President of Communications.

You're excited about this opportunity because you will…

• Drive awareness of how Stitch Fix is transforming its business to deliver for its clients and drive sustainable, profitable growth – You will develop a strategic enterprise communications plan that ladders to the company’s broader business strategy and reaches all internal audiences. 
• Be a trusted partner – You will interact with the Stitch Fix leadership team often and build trusted relationships with stakeholders across our business to deliver the communications strategy. You will also partner with the people experience team to develop and execute in-office experiences that align with the internal communications strategy. 
• Serve as the editorial director of our internal channels – You will evaluate and evolve our channel strategy to all employees and develop editorial content including leadership messages, internal videos, and other relevant assets to support our internal storytelling. 
• Oversee the planning and execution of internal events – You will determine the right event cadence and lead the execution of those events including developing associated content and managing logistics. 
• Be part of a strong, vibrant and diverse culture –  You will be eager to be a part of a culture that is supportive, inclusive, and encourages innovation. 

We’re excited about you because…

• You have the right breadth of experience– You have 10+ years of experience in communication roles (technology and/or retail experience is a plus) with a focus on internal communications. You believe in 360 communications and understand how to leverage corporate and consumer communications in internal programs. 
• You are an outstanding storyteller – You are capable of taking information and insight to build a compelling narrative. You’re an expert at translating nuanced, complex concepts into broadly digestible content. You’ll understand how different audiences need to hear things differently and customize approaches accordingly. 
• You have a business mindset – You have a proven track record partnering with executive leaders to understand a business strategy and develop a communications strategy to support it. 
• You can collaborate across teams – You demonstrate leadership and strong decision-making skills, and also value input from cross-functional partners and team members, and are comfortable working through ambiguity.  
• You are an energetic self-starter – You’re comfortable working in a fast-paced environment and possess a keen sense of what needs to happen and the energy to do it. In short, you get things done.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About Stitch Fix

We're changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future.