Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. It all started in 2006 when Langley Steinert—Tripadvisor’s cofounder—gathered a small team of developers to help bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role overview

CarGurus is seeking an experienced Creative Director with a proven track record of bringing consumer brands to life. Reporting to the VP of Brand, you will build and mentor a small in-house team, augmenting our in-house talent with a network of freelancers and smaller agencies to deliver a variety of creative assets that supports all our Marketing efforts. As part of the overall brand team, you will serve as an evangelist for our brand identity and voice, ensuring that creative across our company works to represent our brand in a unified and effective way.

What you'll do

  • Serve as the creative leader for CarGurus, refining our brand and bringing it to life through a broad range of touchpoints to build awareness, engagement and preference for CarGurus.
  • Partner with the Brand strategy team and our brand agency to provide input to their work, ensuring that their results meet the creative team needs for future iterations and applications.
  • Work with the broader marketing team to extend agency-led campaigns into a portfolio of media assets
  • Build and develop an impactful in-house creative team while using a curated network of external partners to complete projects as needed
  • Provide leadership for the ongoing interpretation and evolution of our brand standards in support of new applications across the business
  • Concept and direct multimedia work including performance creatives, email templates, banner ads, digital videos, offline collateral, content marketing design assets and social media posts
  • Continually update best practices for CarGurus to drive response and action from our creative efforts; incorporate up-to-date research and third party expertise (e.g. Google, Facebook, Media agency guidelines) to inform all our efforts.
  • Partner with UX design to evolve overall site branding and where visual design/messaging support is required to build/evolve specific elements of our site experience
  • Ensure that creative projects are prioritized appropriately and delivered on time, on strategy and on budget
  • Build out a team with a reputation for delivering on commitments, and for being a great team to work on and with.

What you'll bring

  • 10+ years in a creative role, with 5+ years of experience managing design and copy professionals. Visual design roots and some video production experience preferred
  • Highly collaborative, you like to partner with and support the needs of a range of internal partners
  • Experience mentoring a high-performance team. People leader who can identify, recruit and develop great talent to create premier work
  • Love of design; you stay current and ahead of the latest design trends and digital advancements
  • Experience with and appreciation for rigorously testing & optimizing creative to deliver performance
  • Highly organized, with experience setting up internal process to receive, prioritize, and deliver on creative requests.
  • Fast paced, results-oriented and able to prioritize opposing demands for multiple internal partners
  • Low-ego and willing to roll up sleeves, but skilled at delegating and coaching to manage team output
  • Able to inspire great work from your team, whether designing a marketing campaign or a PowerPoint template
  • Previous in-house tech/start up experience preferred

Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We want to know what only you can bring to CarGurus.

Additional information
US employees must provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation. #LI-Hybrid

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U.S. Voluntary Demographic Questions

Here at CarGurus, we are serious about our dedication to building a diverse workplace, where our employees can bring their best selves to work in order to learn, thrive, and do great things together. In recent years, we’ve doubled down on our commitments to ensuring we are a values-driven culture supported by strong individuals and leaders. This commitment extends to hiring, where we have set high standards for ourselves to run a positive and inclusive process.

To help us recruit and hire in a way that is respectful of all candidates, we invite you to anonymously self-identify about gender, sexual orientation, race/ethnicity, veteran status, and disabilities. Any information provided is completely voluntary, anonymous, and analyzed in aggregate by a small group on our People & Talent team.

If you prefer not to answer, that’s fine. However, we hope that you will choose to answer so we can gather as much data as possible, and use it to continue making CarGurus a vibrant, diverse, and special place to work.

The legal stuff: We’re committed to providing equal opportunity in employment on the basis of individual merit and personal qualifications to all employees and applicants for employment, regardless of race, color, religion, religious creed, ethnicity, national origin, ancestry, citizenship, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, physical or mental disability (handicap), medical condition, protected medical leaves, genetic information, military or covered-veteran status, marital status, height, weight, certain criminal records, or any other classification protected by applicable federal, state or local law.

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