Senior Manager, Enterprise Systems

New York, NY, Columbus, Ohio, Remote

WHO ARE WE? 

The Enterprise Systems team builds the systems and apps that communicate with our customers, warehouses, customer service, payment providers, and more. We create and manage the systems that keep the business running and help us make dogs happy. We work collaboratively (no such thing as a dumb question) and scientifically (test and measure whenever we can), while taking our work--but not ourselves--too seriously. We work with squads of engineers, product designers, data analysts, QA, product management and stakeholders throughout the company to get things done. We see technology as a means to an end; we love solving problems and making the most of our time!

WHO WE’RE LOOKING FOR

We are looking for a Senior Manager, Enterprise Systems with a strong functional and technical background in Netsuite to join our Enterprise Systems team.  The Senior Manager, Enterprise Systems will be responsible for helping architect, build out and support NetSuite and Netsuite-related solutions that enable us to better manage our business. This role will expand to include other enterprise systems over time.

KEY DUTIES

  • Design, configure, architect and build technology solutions in Netsuite. Build and maintain Netsuite applications, customizations and integrations to other systems including 3PLs, PLM, TMS, WMS, HRIS via Boomi
  • Design, implement, and maintain a business and technical architecture framework, strategies, and policies and practices that enable the implementation and continuous improvement of organization-wide systems and programs
  • Provide technical leadership on system development methodologies, business initiatives / issues, and the implications for technologies, business solutions, practices, or processes 
  • Review existing solutions and perform gap analysis against desired functionality. Determine and update optimization strategies based on existing and emerging technologies, products, and platforms.  Propose solutions and identify resource requirements 
  • Lead projects from start to finish including requirements gathering, functional and technical design, development, documentation, testing, and deployment
  • Plan, direct, and review the work of functional and technical team members, including cross-functional stakeholders, outside consultants, and vendors 

 

EXPERIENCE 

  • 10+ years’ experience in architecting, designing and implementing ERP systems in a retail environment, including integrations to internal & external systems
  • Experience managing complex, high-impact projects with large, cross-functional teams and diverse stakeholders 
  • Strong understanding of NetSuite and other Enterprise Software
    • 6+ years of NetSuite implementation experience (full life cycle)
    • Strong understanding of accounting and supply chain management principles
    • SuiteScript/SuiteCloud experience including building out integrations
    • Understanding of integration and scripting capabilities within NetSuite and through Boomi
  • Boomi, Celigo, (or other middleware), EDI experience preferred
  • Integration experience with Shopify and/or Amazon marketplaces is a plus
  • Centric (PLM), Oracle PBCS experience is a plus
  • Experience with WMS and merchandising solutions is a plus
  • Previous experience working in a startup/high-growth environment preferred

PROFESSIONAL SKILLS 

  • Strong written, verbal and presentation skills
  • Must be able to manage time effectively across multiple projects
  • Demonstrate “think like a customer” mentality in all aspects of role, including stakeholder interactions 

ABOUT BARK:

Here at BARK, we love dogs and their people. We’re looking to make all dogs happy throughout the entire world (we’re not kidding). Think Disney for dogs -- we make magic for dogs and their people through our products, events, and experiences.

Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats and clever toys. Since then, we've shipped more than 70 million toys and treats to the dogs across the world and use all of that direct customer feedback to inform new initiatives and ways to make magic between dogs and their people. We’ve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.

Apply for this Job

* Required

  
  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in BARK’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.