Hi, we're Oscar. We’re seeking a Director of Engineering to lead our Claims team.

 

At Oscar, we are re-envisioning healthcare by bringing technologists and industry experts together. We believe that great technology can revolutionize the operations and infrastructure underlying today’s healthcare and insurance systems, and is key to delivering transformative experiences for our members and the medical experts who provide their care. Oscar engineers work on some of the most challenging problems in tech — helping users navigate the complex health industry through beautiful user applications, elegant distributed system design, making sense of noisy data, statistical learning, and language theory. We invest in our people, our tools, and our processes so we can focus on solving big problems while learning from one another.

 

About the role:

As the Director Engineering for Claims you will oversee the teams responsible for Oscar’s claims processing pipeline end-to-end. This is a critical role in the company since many of our major stakeholders experience the Oscar solutions through the software built in these teams. The quality of the software and the experience built in these teams directly impact Oscar’s success. We expect this person to be a force multiplier for the whole company.

 

You will report into the VP of Engineering.

 

Responsibilities:

  • Strong focus on user centric design: The success of all our applications is directly dependent on the usefulness and experience for their respective audience. This person will bring metrics and analytics driven consumer level focus to strengthening the engagement and usability of our applications.
  • Long term technical strategy focused on innovation and velocity: This person will be able to contextualize and scale the architecture needs across multiple applications, identify patterns we need to invest in to ensure scalability, velocity of iteration and avoid future tech debt. E.g. We currently build our solution with Reach Redux and GRPC, this person will be able to help decide if we should move to GraphQL in an objective data-informed manner.
  • Excellent People Management: This team is composed of ~50 smart engineers with an hierarchical structure. This person will be responsible for maintaining high morale, high bar and providing scalable coaching and mentoring.
  • Deep cross functional collaboration: This is a highly strategic role with multiple company level initiatives in scope. This person will build strong relationships with all cross functional leaders and work collaboratively to build solutions that support the company objectives.
  • Continuously deepening industry knowledge/expertise: While existing healthcare industry knowledge is not a requirement, this person is expected to learn the space and become an expert over time.

You and your teams will be on call for the systems you own, but not the systems developed by other engineering teams - at Oscar, the team that builds it is the team that runs it.

Requirements:

  • You are passionate about analyzing and helping solve deep technical challenges, and share our fundamental belief that the proper application of technology and data are critical levers in transforming the US healthcare system.
  • You have 10+ years of software engineering experience, including end-to-end responsibility for complex and business critical applications.
  • You have deep experience with modern technologies, architectures and agile development methods, and are comfortable (excited by?) operating in complex, fast-moving environments.
  • You have 5+ years of people management experience and can effectively mentor senior leaders on management and technical tracks.
  • You have 3+ years of managing leaders
  • You have a track record of building high-functioning teams and can help us attract, develop, and retain the best engineering talent in the industry.
  • You make people and teams around you better through direct yet kind feedback, effective mentorship, and proactive collaboration.
  • You are neither territorial, nor build-an-empire oriented, but rather think, operate and lead toward doing what is best for the company. And you take your teams with you on that journey.
  • You understand the “inclusion” part of Diversity & Inclusion and can help us improve and maintain a great culture where the best ideas prevail, and everyone feels safe and heard.

Life at Oscar: 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

We encourage our members to care for their whole selves, and we encourage our employees to do the same with comprehensive medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, and volunteer opportunities.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

Pay Transparency Policy:

Oscar ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

Life at Oscar: 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

We aim to make health care affordable and accessible for all, and apply this same vision to our perks and benefits, including: medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, and volunteer opportunities.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

Pay Transparency Policy:

Oscar ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

COVID-19 vaccine requirements for in-person work: 

To protect the health and safety of our employees, we require any employee conducting in-person work* to be fully vaccinated against COVID-19 by their start date. If you are unable to be vaccinated due to medical or protected religious reasons, please reach out to our Benefits team at accommodations@hioscar.com to submit an accommodations request.

*Note: In-person work includes: employees required to work from our offices, employees conducting sales work in the field and employees conducting at-home or in-person visits with members.

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