Hi, we're Oscar. We're hiring an Insurance Controls Manager to join our Insurance Operations team in our New York City office.

Oscar is a technology-driven, consumer-focused health insurance startup founded in 2012 and headquartered in New York City. Our goal is to make health insurance simple, transparent, and human. We need your help to do so.

About the role:

The Insurance Controls and Monitoring team at Oscar drives compliance within Oscar's operational control framework, which includes the Model Audit Rule (MAR) and Service Organization Controls Report (SOC1) requirements. We manage insurance controls across business segments and operational processes by coordinating and overseeing the development and application of creative operational processes, identifying potential deviations or trends which may require process changes.

You will support regulatory compliance within our operational control framework which includes Sarbanes Oxley (SOX), Model Audit Rule (MAR) and Service Organization Controls Report (SOC1) requirements, coordinate regulatory audit requests and updates to regulatory procedures to ensure we manage insurance controls across business segments, improve operational processes, and meet regulatory requirements across the full scope of Insurance Operations.

You will report to the Director, Insurance Controls.

Responsibilities:

  • You will manage implementation of clear, scalable and dynamic operational processes which support regulatory and audit requirements.
  • You will monitor processes to ensure compliance with control frameworks and adherence to regulatory requirements across Insurance Operations
  • You will assist process owners in gathering evidence of control reviews and uploading documentation to relevant platforms
  • You will work with process owners to implement corrective action plans identified in internal control breakdowns.
  • You will use internal tools and technical processes to complete database queries and dashboard creation
  • Understand relevant policies and workflows and assist Insurance Operations with creating and updating regulatory procedures to align with new or changed regulatory requirements
  • You will maintain relationships with relevant partners as a representative of Insurance Operations
  • You will partner with the corporate compliance department during regulatory audits to understand the regulatory data requests and coordinate the gathering of the required information from across the Insurance Operations organization
  • You will provide leadership, while coaching, providing feedback, and mentoring the team members

Requirements:

  • 5+ years of professional experience in an Insurance/Financial Services environment
  • Experience supporting process improvement, designing operational controls, documenting procedures, workflow building, and project managing
  • Experience with SOX, MAR and SOC1 assessments and control frameworks
  • Advanced Excel skills

Bonus points:

  • Bachelor's degree or equivalent work experience
  • Experience in audit, management consulting, strategy, healthcare
  • Working knowledge of database languages (SQL).

Life at Oscar:

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

We encourage our members to care for their whole selves, and we encourage our employees to do the same with comprehensive medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, and volunteer opportunities.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

Pay Transparency Policy:

Oscar ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

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