At Compass, we envision a world where the experience of selling or buying a home is simple and pleasant for everyone. Founded in 2012, Compass provides an end-to-end platform that empowers residential real estate agents to deliver exceptional service to their seller and buyer clients, all in service of our mission to help everyone find their place in the world.

We are looking for a dynamic, energetic, and driven Associate Manager for our Transaction Services team.   You will oversee a team of Transaction Coordinators and Transaction Associates who manage the transaction details throughout the contract process, freeing agents to focus on building client relationships and advancing their business. Our Transaction team members serve as the first point of contact for all document and compliance-related tasks, ensuring a smooth path to closing. From document gathering to deadline tracking, your goal is to ensure that we make life easier for agents and clients every step of the way. You will bring extensive experience and strong industry contacts and be the ongoing central point of communication for the Transaction Coordinator team.

At Compass You Will:

  • Attract, develop and retain the Transaction Coordinator teams in the Tri-State Region (New York, Connecticut, and New Jersey), and develop a best in class functional area supporting our team of agents
  • Design and implement processes, procedures, and systems architecture to meet the needs of the rapidly growing business
  • Ensure business requirements are properly configured in all systems
  • Identify, evaluate and recommend key technologies to improve business processes
  • Maintain documentation of key operational processes, system improvements, and their revisions
  • Coordinate audits for compliance and transaction closings, as required
  • Ensure that systems are in place to achieve compliance  goals, aggregate required forms, and meet statutory obligations
  • Ability to digest detailed contractual agreements and make informed decisions based on content
  • Monitor and improve review techniques
  • Occasional travel between the Tri-state (New York, Connecticut, and New Jersey) offices is required
  • Work closely with Transaction Coordinators to ensure a complete electronic broker file is maintained for all transactions in our transaction system
  • Be the ongoing central point of communication for file review questions and concerns
  • Monitor and update transaction checklists as needed based on new forms release and other requirements
  • Work with the broker of record to develop and revise local/regional disclosures as needed

Skills and Qualifications:

  • B.A. or B.S. degree
  • In-depth knowledge of Real Estate Transactions - MLS, zipForm, DocuSign, Google Suite
  • Experience with SkySlope is a plus
  • 2+ years of management experience
  • Strong written and verbal communication
  • Customer service oriented
  • Impeccable attention to detail, organization and problem-solving skills
  • Passion for compliance and staying up to date on current real estate related matters and forms revisions 
Do your best work, be your authentic self

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

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